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Windows doesn't recogmize blank disk

Don't think replacing optical drive is the solution as windows reads previosly burnt discs as well as software dscs. I also tried a different dvd burner and windows still didn't recognize it to burn discs. The computer is HP pavillion model#a6009n and I run vista

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This is the link your system.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&lang=en&dlc=en&product=3384293

if you scrol down it has the updates you need for the raxio dvd software. but all your software you will need is here on this page.

Posted on Aug 16, 2008

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Posted on Jan 02, 2017

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It will not play Verbatim DVD-R disc that I burnt on my computer.


If it can read any other disk, you should burn your disk again because burning process was incorrect. your computer can't recognize the disk. In this case, probably you can't do anything, no way to try to read a bad disk if computer can't even "see" it.
By the way, you should test to read the disk on some other computer.
If happens with ALL your disks, your optical player is defective.
Again test reading with other computer if record was made correctly
As for your device, you should check if worth to repair and decide if repair or replace it.
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Sep 03, 2015 | Televison & Video

1 Answer

Hello trying to upgrade my HCT HBR-1000BP Blu-ray Player firmware and can not figure out how. No support on HCT website. Would be thankful for any help


Where are you having a problem? I found directions on: http://hcthk.com/mall/s02.php . There were two links, one with directions and one with an arrow for downloading the needed file.

The firmware is in a zip file. First extract the files from the compressed archived. (For a Windows OS, right click on the folder and select Extract All.) If needed, open the new uncompressed folder and put a blank CD-R or CD-RW in your optical burner drive. Burn the two files from the extracted folder to the CD (drag and drop will work for any version of Windows (XP-7).) Do not include the folder, just the files. Then finalize the disc (close the session). If you are asked to format the disc, choose a mastered burn (single-session). In Windows Explorer, you can do this by right-clicking on the optical drive in Computer (My Computer) or from the menu for the drive when you double-click on it. (Alternatively, if you have your system set to finalize on eject, then choose Eject. This setting is in the drive's Properties (the Recording tab).)

Eject the disc from your computer and turn on the HBR-1000BP. Place the CD that you burned in the player. When the disc is recognized, press Play. If that doesn't work, try entering the System Menu and choosing System Update with your remote. Do not power down the unit during the update; a power failure during the update might leave you with an unusable player.

If this doesn't work, check if the Blu-ray Player reads any CDs. If it doesn't, try cleaning the laser lens with a CD/DVD lens cleaner. Then try again. The Blu-ray uses a different laser. If no disc works and the lens cleaner doesn't help, the CD/DVD laser has a tracking (alignment) issue or another problem. You'll need to get the optical drive in the HBR-1000BP replaced or fixed.

If it does read a different CD, then check if your optical disc burned and was finalized correctly. Can another optical drive read it? Try burning the files to CD on another optical drive. (If you are using an external optical drive burner, make sure that the computer is not running on battery power. Plug the external drive into two USB ports if it isn't self-powered.)

I hope this helps.

Cindy Wells

Mar 31, 2012 | Televison & Video

3 Answers

I used the media player to burn an mp3 file and got all the prompts during the process that led me to believe the burn was going as it should and when it was finished it popped out of my laptop on its own...


Many times the cause of this is because the Burner had a dirty lens or the quality of disc put in the burner are not up to par, or it was burned at the wrong speeds, or you got a bad drive.

I would give this a shot.

1. try a new disk.
2. try a drive cleaning kit.
3. replace the drive

There is only so much you could do here. Sounds like the TOC Table of contents is not being written or finalized, this could be that you have a dirty drive or a bad drive. Many times its a dirty drive. However if you had this drive over a year or so I would consider replacing the drive as a whole.


Hope this was very helpful, thanks for using Fixya.com

Best regards,

rulds2008

Jun 15, 2011 | Microsoft Computers & Internet

1 Answer

Replaced printer, same laptop with software. Inserted new DVD, but laptop does not give instructions for connecting printer.


It is possible that the auto-run feature has been disabled. Try opening the CD manually. If you have Windows, double-click on Computer (My Computer for older versions). Then double-click on the optical drive under Devices with Removable Media. Find the installer (exe for Windows, dmg for Mac) and double-click to launch it.

If the optical drive doesn't open, then you have a problem with the disc, the drive, the drivers for it or the registry properties for the drive.

If the disc install the Easyshare 5500, download the drivers for supported OS versions from here: http://support.en.kodak.com/app/answers/list/p/5,62,419/c/890/selected/true . Then double-click on the file to install. (If you plugged in the data cable (USB) to the computer before installing this software, uninstall the generic driver and then disconnect the data cable and reboot before installing the new software.)

Now to go back to the drive problem, if you were able to launch the file from the File Explorer (Windows), you may want to reenable auto-run. In Windows 7, click Start > Control Panel > Hardware and Sound > Autoplay. Set the line for Software and Games to Install or Run. You may want to check the box to Use AutoPlay on all media. If the optical disc could not be read, try cleaning the disc (if you see scratches) and try cleaning the optical disc lens. (Did you here the disc spin when loaded?) Check the Device Manager for a triangle with a red x or yellow exclamation point next to the optical drive. (Start > Control Panel > Hardware and Sound > Device Manager) Try to update the driver.

If there was no sound of the drive spinning, you may want to check if the power or data cable have become disconnected inside the laptop (either at the motherboard or the drive). See your laptop's documentation for opening it up or take it to be serviced at a local shop. You may need to replace the drive. An external optical drive can be used to replace the internal one and are fairly cheap. Most connect to one or two USB ports on the computer. The ones that take two USB ports do not need a power brick.

I hope this helps.

Cindy Wells

Apr 23, 2011 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

My Sony vaio came already loaded form Sony, after


go here for a how to:
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C1009579&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=128698405&stateId=1 0 128704615

Or try this-
  1. Place a blank media disc into the appropriate optical drive.
  2. Click the Start button and in the Search programs and files field, type system repair disc , and then press the Enter key. LoadImage('png60589.png','Block BorderSolid','','','Search programs and files') png60589.png
  3. In the Create a system repair disc window, click the Create disc button. LoadImage('png61020.png','Block BorderSolid','','','Create a system repair disc') png61020.png
    NOTE: In the Drive field, the appropriate optical drive should have been displayed automatically. If your computer has more than one optical drive capable of burning to blank media, you can click the down arrow and then click to select a different drive.
  4. When the Using the system repair disc window appears, remove the disc from the optical drive, follow the on-screen instructions to label the disc appropriately, and then click the Close button.
  5. In the Create a system repair disc window, click the OK button.

Jun 13, 2010 | Sony VAIO PCV-RX500 PC Desktop

1 Answer

Unable to read cds /dvds, made by me, of my photos. It will play pre recorded DVDs. ie Palin set. can see files but then computer hangs. Running Vista. Similar occurs on my desktop but I get the blue...


lost of things could be happening ,depending on optical drive manufacturer,file type,plus or minus dvd/cd blank disk and burning software and how you are burning the media,all can cause malfunctions,but if playing a disc causes blue screen of death,then i would first uninstall display adapter driver on graphics card,and restart,when computer finds new hardware,click cancel,go to dell support and get newest driver,and software,reinstall..some optical drives like minus discs,some like plus discs,depending on the drive,if its a combo drive and will read and write both plus and minus discs,then the problem is how you are burning them,or the laser is dirty or drive is malfunctioning.if you arent allready using nero burning software,then i would reccomend it,i have been doing this a long time,had my days of problems,,not anymore,i dont work for nero nor am i paid by them to say this, but i am a computer repair tech with 25+years experience,save yourself hours of pain and wasted blank discs,and purchase it,user friendly ,easy to use ,and advanced drive speed tools ,allow max preformance on any computer,read instructions ,discs must be burned with correct file type for device that plays them back ,disc at once or track at once settings ,matter,also using the slowest burning speed,creates a higher quality disc,but takes longer,post comments if you have more questions ,aloha from maui todd0708

Nov 13, 2009 | Dell Dimension 2400 PC Desktop

2 Answers

My disk drive is not reading the cd. I have tried blowing it out, but it just shows that it is trying to read the disk then stops thinking.


Clean smudges off of disc with microfiber cloth and a little water.  Disc will not play if heavily scratched.  Insert different discs isolate the problem.  If other discs won't play, then you optical disc reader is fu.k.d up. Get you a CD disc cleaning kit from one of those box stores and try cleaning the optical reader that way.  If that don't work, then you need IT to open this puppy up and replace the optical drive.  Do it yourself if your IT.  Order the optical drive for cheap on e-bay.

Oct 30, 2009 | Computers & Internet

1 Answer

I can use my cd-rw/dvd-rw to read disks however i am not able to write to any blank discs. the writing program says it finishes writing, however it only takes a few moments to finish and when i try re


Cna you write to CD-R media using windows Native burning? If not, then the write optics of the drive may be in question. Also, you can try 3rd party software like Nero from download.com and see if that software will burn to a CD-R

May 19, 2009 | Dell XPS M1330 Notebook

1 Answer

Trying to run recovery disc on computer and cd rom isn't reading


I see this as one of 2 possible failures.
  1. Optical drive failing. Take out the Hard drive, see if the recovery disk, or another bootable disk will boot. If no change, replace the optical drive.
  2. Hard Drive failing. If the system will boot to a CD with the HDD out or if replacing the optical drive has no change, then the HDD is the next logical failure point.

Apr 02, 2009 | Compaq Computers & Internet

1 Answer

Disc Unreadable


Hi,
simple format compatability issue.
you either don,t have the software on your computer.
Or the disks are unfinished or unfinalised, which means that there are no table-of-contents ( directory structure ) for windows to be able to understand the disks format.
Mike @ Compurepair.
Also the drive ( CD/DVD Rom ) may not be compatable with these disks. check your software read/write program, to see if the disks are supported.

Feb 14, 2008 | Lite On (SOHC5236V) CD-RW/DVD-ROM Combo...

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