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I have a new dect 1588, but I can't get a dial tone. I have tried everything the manual says, but no success. The line is a tone line vs a pulse line. I also tried to reset the VMWI under Global Settings and that didn't work. We have been using another phone before and we had a tone, but now we don't. Help.

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Welcome to Fixya

Test the line once again by using another phone. If you are getting a dial tone using a different phone then the problem is the DECT 1588.

Thank you for using Fixya!

Posted on May 28, 2011

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(my own phones gave "Line In Use" when a contractor damaged a wire digging in the wrong spot and when mice got to the underground lines outside. Those problems were fixed by the phone company.)

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