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I have a Rinnai Granada MK II that the flame just swtches off sometimes and other times its works fine do you why?

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Posted on Jan 02, 2017

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SOURCE: I have a Granada Mk II in very good order. No

I seriously doubt, that the heavy rains you have been experiencing has anything to do with what you have described. It sounds more like, there may be a fluctuation in gas pressure to the unit or the Pilot Assembly (Particularly the ODS (Oxygen Depletion Sensor) may need cleaning.

The gas pressure fluctuation would have to be professionally checked. However, if you're handy and you don't mind taking the front of the heater cabinet Off, you can clean the Pilot Assembly yourself.

I have included a link that you can reference or download and print on how to clean the pilot assembly. As they say, "A picture is worth a thousand words." Just find the Pilot Assembly that matches yours. http://www.desatech.com/techDocs/Cleaning%20Demonstrations.pdf

I have also included a link to the Owners Manual for your heater, in case you have misplaced yours.
http://www.rinnaisales.co.nz/tradesmart/rinnai2/pdfs/operations/120.pdf

I hope all of this information has helped you troubleshoot and solve the problem. Please let me know. Thanks.

Posted on Jun 14, 2011

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SOURCE: My Rinnai Granada Mk11

our rinnai grenada mk11 will not contiue to run after release of button. pilot light is still on

Posted on Jun 25, 2011

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There are a several of things that can cause this problem:

1. The Oxygen Depletion Sensor (ODS) is clogged and reads the Oxygen Level in the room as
Unsafe for Operation. Solution: Clean the ODS, which is part of the Pilot Assembly With canned
compressed & a straw nozzle (like you clean your computer with). It will require some dis-
mantling of your heater,

2. Once Pilot is lit, not waiting long enough for the Thermopileto heatup, before pushing the Medium
button. Allow pilot to burn at least one minute, before switching to any heat selection.

3. Gas pressure problem. Have the gas pressure to the unit checked, as well as the gas pressure
at the gas control valve, while unit is in operation.

If you continue to have this problem after completing the Solution in # 1. Call the Rinnai Helpline
1 300 366 388 or contact your local Rinnai Dealer, who you purchased the unit from.

If you have misplaced your Owner's Manual, here's a link to it, that you can download and print for future reference.

http://www.rinnai.com.au/images/stories/operating_instructions/Heating/Portables/Granada252/portable_radiant_convectors.pdf

I hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.

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1 Answer

I have a Granada Mk II in very good order. No problem starting the unit. Unit is kept clean and clear of any dust build-up and has been working beautifully.\r\nJust recently, at times, some time after...


I seriously doubt, that the heavy rains you have been experiencing has anything to do with what you have described. It sounds more like, there may be a fluctuation in gas pressure to the unit or the Pilot Assembly (Particularly the ODS (Oxygen Depletion Sensor) may need cleaning.

The gas pressure fluctuation would have to be professionally checked. However, if you're handy and you don't mind taking the front of the heater cabinet Off, you can clean the Pilot Assembly yourself.

I have included a link that you can reference or download and print on how to clean the pilot assembly. As they say, "A picture is worth a thousand words." Just find the Pilot Assembly that matches yours. http://www.desatech.com/techDocs/Cleaning%20Demonstrations.pdf

I have also included a link to the Owners Manual for your heater, in case you have misplaced yours.
http://www.rinnaisales.co.nz/tradesmart/rinnai2/pdfs/operations/120.pdf

I hope all of this information has helped you troubleshoot and solve the problem. Please let me know. Thanks.

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When you say "it won't stay on at all." Do you mean the burner and the pilot flame shut off together or does the pilot remain lit? Is the unit showing any Fault Codes on the LCD display?

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Good luck,

Tom Hawkins
hawkins111@gci.net

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