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This is usually caused by a short in a wire. If you are brave, you can open up the headphones and find the wire that has shorted out and repair it. Usually this happens at the point where the headphones pivot. This may require the use of a soldering gun, or at least some new wire and electrical tape. Nothing you can't find at radioshack. Let me know if you need help opening the casing up to find the bad connection!
Try another pair of headphones first to determine if the trouble is the phones or in the player. The wires in the headphone cable are very thin, and flexing at the plug often makes them break inside.
If the problem is in the player, it's usually due to solder connections breaking where the jack joins the circuit board. These connections might be repairable. If you can open the player in the first place (the case on many brands is either glued together or the halves are held together with plastic tabs that are nearly impossible to open without breaking the case), and if the jack has a style of solder tab you can reach with a normal iron (many use a type that requires special soldering equipment), you might be able to resolder the connections. These things were never intended to be repaired, even by the manufacturers. Under warranty they just replace the unit at their expense. Out of warranty, you do.
I tried many good headphones but the problem is still there. Actualy I openned the ipod cover and fixed the connector. This is required handy person to do this task. I am not recommend for those who doesn't have patient and handy to do this fix.
I too had a problem with the headphone jack. It took me a while, and a few scratches on my Sansa C140 case, but I FINALLY figured out how to seperate the case.
1) POP the black top (with the buttons and display cover) off. Get under the edge and pry, working your way around. It's just snapped on.
2) With that cover off, you will see four (4) screws, one on each corner. Remove these. The BOTTOM will now come off (may require a little wiggling to slip the battery terminals out of their grooves).
3) You should now be left with the main board contained within the middle of the plastic case. Removing the board is a CHALLENGE as it is held (not tightly) by a couple of tabs, as well as the headphone jack and the connection port.
Be careful when working to get the board free. I ended up popping two of the solder-tabs off the board for the headphone jack when "prying" the board out of the case. Luckily I was able to fix it when re-soldering the jack to the board. And one of these may have already bad (requiring the repair in the first place).
Reverse the steps to put it back together, again being careful when re-inserting the board back into the casing.
Good luck. Hope this answer still find you in time...
I had the same problem with my SanDisk SDMX1 player. After you remove the battery you can slide down the two plastic endcaps of the MP3 player shell (one end has the headphones and microphone and the other end has the usb input). After you slide both of them off the player can be pulled apart into the two peices of the outer shell and the internal "guts." The spot to resolder was hard to get to with a conventional soldering iron. Since I didn't have one I just heated up a paper clip tip on the stove to red hot and pressed it to the area that needed soldering and rubbed on the solder. My MP3 player now works fine (I was amazed it worked)
If you need more detail please ask.
nope it never hurts to ask as in this case it seams theres a common problem where the headphone jack has a cold solder connection on the pc board or its broken loose from the pc board itself. Now unless you get instuctions on how to open this unit do not attemt to try!! as its all plastic locking tabs and you need to know where to press to realease these tabs .. I would contact www.samsung.com or call them and see what they have to say as there is probably a flat rate they charge to fix these units