Question about ViewSonic VA1912wb Monitor

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My screen suddenly developed horizontal lines in it. I tried everything, but the only thing that worked with "Memory Recall", which as I understand it, changes the settings back to the original factory settings. Anyway, when I pushed "Memory Recall" the lines disappeared, but so did the sound. I tried everything again, but after fooling around, I discovered that if I put "brightness" down, the sound came back on, and likewise, when I put brightness back to the factory setting, the sound went off. I assume then that when I punched Memory Recall, it reset the brightness to much higher, but in doing so, it affected the sound. What is the matter?

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It sounds like you have an issue with the monitor's power. Make sure all connections with the power cord and audio cables are secure. If this does not resolve the issue and the monitor is under warranty you may want to RMA it.

Posted on May 27, 2011

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Posted on Jan 02, 2017

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