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HP Officejet Pro k5400- blinking lights

When I turned on the printer, all the lights were blinking. I disconnected the power, disconnected it from the computer, plugged it all back in, still blinking. I changed the KY printer head, and changed two low printer cartidges, still blinking. There are no jams inside the machine, but I don't know what the next step is. When the lights are blinking, all the lights blink on the machine. The computer recognizes the computer but says that it can't communicate with it. It was working fine before the day the lights started blinking. Any suggestions?

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  • lukes123 Sep 27, 2008

    Mine does the same thing. Although I have no ink or heads installed. I don't want to fork out for them just in case it doesn't work.

  • Anonymous Jan 16, 2009

    I have the same problem, if you can help, cuold you send a msg here:
    sl.sergio@gmail.com.

    Thanks.



  • Martin Smallridge
    Martin Smallridge May 11, 2010

    Can you clarify exactly which lights are blinking please...

    In the mean time I'd recommend looking for:
    - soiled chip contacts in the base of the cartridges (clean carefully with a clean cloth or tissue
    - soiled chip contacts on the printheads (yep, they have chips too) again with a clean cloth/tissue
    - use a cotton/ear bud to clean the contact strips for the printhead in the carriage unit (the bit that holds the printheads). They can get moisture and soiled too
    - check all doors/flaps and back panel/duplexer are in position
    - check that sensor/switch closing plastic parts (like on the cartridge door) haven't broken off stopping the sensor from telling the printer the door is closed.


    More info' will definitely help though.


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5 Suggested Answers

websnail
  • 419 Answers

SOURCE: hp officejet pro k5400 will

1. Printheads have an expiry date so I'd recommend checking that the printhead has not past its expiry or something similar. It's a shot in the dark but may be relevant.

2. It's also possible that the connecting strip at the back of the printheads slot is soiled with ink or condensation... Try using a cotton bud to gently clean this strip of any moisture, wipe the contact on the printhead too (NOT the printhead nozzles!) and then reinsert the printhead.

As Rowdytown points out though, pulling the power on this printer and then reinserting after a couple of minutes usually resolves any internal issues as well by hard resetting the printers state.

Posted on Jan 24, 2009

websnail
  • 419 Answers

SOURCE: help with my k5400

It's possible you have one of the following problems:

  • Printhead is faulty
  • The printhead has expired (HP printheads have an expiry date which is written into the chip)
    In both of these cases contact HP support to request a warranty replacement (but try the ideas below first obviously :))

  • The printhead hasn't been inserted properly
  • The chip contacts are dirty or soiled in some way
    For these last two, try removing the printhead, cleaning the chip carefully with a cotton bud and then replacing carefully.
It's also entirely possible that you've been sold a lemon in which case you need to call the store you bought the printer from and get them to troubleshoot the issue with you and/or replace it/refund your money.

Hope that helps.

Posted on Jun 11, 2009

  • 3278 Answers

SOURCE: The carriage is stalled message on my hp officejet H470 printer

Check the printer again to see if a very small jam is present. If totally clear, press the Resume button. If same result, power the printer Off / On.

Posted on Jun 28, 2009

  • 1 Answer

SOURCE: Officejet K5400 Won't print black

  • If there are defects on the page, run a Level 3 clean from the control panel of the printer. Follow the steps below:
    1. Press and hold the Power button.
    2. Press the Cancel button one time and the Resume button nine times.
    3. Release the Power button.

Posted on Jul 13, 2009

efs_perpends
  • 1996 Answers

SOURCE: HP Officejet Pro K5400 printer catridge stalled

If you press and hold resume, will the carriage move over to the left? Hold it until it stops moving.
If that doesn't work, try resetting the printer, by following these instructions. This article may also apply.
Unfortunately, HP does not have any instructions on the support site for resolving a carriage jam for your model, and I am hesitant to instruct you according to another printer, without experience working on that particular machine. If you are still unable to correct the situation after following steps listed above, please contact HP tech support directly, here.
If you want to research the options available online, you home support page is here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Sep 01, 2009

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Is the green light on my Office jet k5400 suppose to be blinking?


Hello,

the green light on your printer can be blinking, here are the causes:
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Just try to wait for a while, and it should be all right again.


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Please follow the steps in the order below and check.

1. Make sure the product is on, and then disconnect the power cord from the product.
2. Disconnect the USB cable from the product, and then disconnect it from the computer.
3. Reconnect the USB cable to the computer, and then reconnect it securely to the product.
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Now perform these steps on the computer...
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OfficeJet Pro K5400...ink cartridge


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The answer to the above question is clearly misleading.
If you consult the documentation for your HP K5400, which can also be found online, you will find that the printer cartridge lights also blink when the print heads require replacing.
If you have replaced the cartridge and the light still flashes, this is the most common solution. Replace the print heads.
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Hi, goes through below ling and download the HP Officejet Pro Full Feature Software And Driver and install it ......


http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=2511767

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2 Answers

Help with my k5400


It's possible you have one of the following problems:
  • Printhead is faulty
  • The printhead has expired (HP printheads have an expiry date which is written into the chip)
    In both of these cases contact HP support to request a warranty replacement (but try the ideas below first obviously :))

  • The printhead hasn't been inserted properly
  • The chip contacts are dirty or soiled in some way
    For these last two, try removing the printhead, cleaning the chip carefully with a cotton bud and then replacing carefully.
It's also entirely possible that you've been sold a lemon in which case you need to call the store you bought the printer from and get them to troubleshoot the issue with you and/or replace it/refund your money.

Hope that helps.

Jun 11, 2009 | HP Officejet Pro K5400 All-In-One InkJet...

2 Answers

Officejet K5400 Won't print black


  • If there are defects on the page, run a Level 3 clean from the control panel of the printer. Follow the steps below:
    1. Press and hold the Power button.
    2. Press the Cancel button one time and the Resume button nine times.
    3. Release the Power button.

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My KY yellow light is blinking. What should I do?


The k5400 is not recognizing that the ink cartridge is installed. Clean the contacts on the back of the ink cartridge and also the contacts in the K5400 printer. I always use 91% isopropyl alcohol, Hp says to use distilled water. Do let the contacts completely dry before reinstalling.

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