Question about Brother DCP-8065DN Black and White Copier

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Printer says paper jam tray 1 and won't print. i have brother dcp 8065 dn copier/printer. I opened it up and there doesn't seem to be a paper jam. please help!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 13433 Answers

SOURCE: error: "paper jam", in brother

Hey try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 03, 2009

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rylee_smith
  • 8619 Answers

SOURCE: paper jam and still won't print

Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Posted on Aug 15, 2009

  • 1 Answer

SOURCE: not printing glossy A4 paper / paper jam / no paper feed

dont use thick photo paper like 230 gsm up, instead use 180 gsm papers. but if you dont want to waste the purchased thick photo papers, you can open the back and manually insert the paper once the printing process started. i tried this as a trial & error basis until i had perfected it.... hope it works with yours.

Posted on Aug 17, 2009

ryeisenman
  • 9 Answers

SOURCE: Copier, Printer black streaks on copy or all black page

Print streaks DO NOT mean cartridge drum replacement in many cases !! On brother intellifax or MFC, keep in mind that either the fax/copy scan window OR the laser scan window can get dirty. If the fax scan window is dirty, you see streaks on outgoing faxes and copies (but NOT incoming faxes). If the laser scan window is dirty, you see streaks on all prints (copies, faxes, print-from-computer).

Posted on Nov 21, 2009

djuksoni
  • 103 Answers

SOURCE: I want driver for usb printer Brother DCP-7010R

go to
http://welcome.solutions.brother.com/bsc/public/eu/eu_ot/en/dlf/dlf/000000/004300/dlf004323.html?reg=eu&c=eu_ot&lang=en&prod=dcp7010_eu_as&type2=1&os=92&flang=4&dlid=dlf004323

and download

Posted on Apr 22, 2010

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Two sheets wedged up tightly in the first feed rollers from bottom tray. Had my nose in every available orifice of the cursed thing and still can't clear it. I beg at your knees. Steve


Hi,

To remove paper jam from your Brother printer, follow the steps given below.

  • Open the front cover
  • Slowly take out the drum unit and the toner cartridge assembly
  • Open the back cover (as shown below)
shreysri_13.gif
  • Pull the Tab on the bottom right towards you
  • Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out eaisly, push the tab with one hand while you gently pull the paper out with the other hand
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I have put a PDF files on my website for you to download.
Brother-DCP-9040CN-DCP-9045CDN-MFC-9440-MFC-9840.PDF
Just click on the links it will download for you.
It got all you need to know in this file.
You can read it on site and save it to your PC.

Click LINK= http://www.4all2sell.com/pdf/Brother-DCP-9040CN-DCP-9045CDN-MFC-9440-MFC-9840.PDF

You need a adobe reader to see this file If you not got a pdf reader you can download it off this link free.
http://www.adobe.com/products/reader/

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
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I had the same problem on 4 Brother HL-5250's, I checked the whole printer, and couldn't find a paper jam, yet the red printer light wouldn't shut off. I finally followed the instructions on Brother's website for removing a paper jam, and the solution for all 4 printers was paper stuck in the fuser cover. See below on how to open the fuser cover.

Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
  1. a5250_u_g062.gif
  2. Hint
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