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The line is down the left side of the paper - Office Equipment & Supplies

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Hello.
If it is a Laser printer then this is a Drum issue and will need replacing. If it a Ink Jet printer this link will explain how to clear it up http://www.fixya.com/support/r3986425-unblock_print_heads
I hope this helps
Regards GM

Posted on May 27, 2011

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Posted on Jan 02, 2017

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1 Answer

Black line on left side of paper


I forget the terminology but I believe there's either dirt or a sheet of paper on an internal roller.

You might try here for HP help.

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There are several things that could be causing this I will TRY to address or suggest on all of them.

1.) If only appears when copying, double check the glass and make sure those areas are cleaned.

2.) If happens at all times, it could be the toner cartridge in the unit (especially if started when just changed). I would try another cartridge (later if you can stand the copies w/ the lines or if you have a spare).

3.) I have seen a lot of these machines do this putting vertical lines down the side of the paper because the fuser assembly has worn out and needs replaced.

I have seen #3 occur sometimes when paper gets jammed in a machine and someone pulls it out too rough, this can cause the slick cover over the fuser to crack, break, or bunch up, needing replaced.

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It could be 2 things...

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It sounds like your having a fuser issue. Look at the lower rear side of the machine for the door. Remove the door by pressing in on the lower left tab. Remove the fuser to view the rollers. If the rollers have melted toner on them, that's your problem.

Hope that helps ya.

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take out cartridge, look at he inside of machineis there toner on the left side of a thin glass, look at the fuser ( where it gets hot) are the rollers O.K. ?

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