Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Leaky freezer the bottom of my freezer section has a depression. It is just a big block of ice . Water leaks out the at the bottom of the door.How do I clear the drain.

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Which model do you have ??

Posted on Aug 28, 2008

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Your drain line form the evaporator is clogged. Locate the drain under the back and use a wet/dry vacuum to unclogged drain. The drain line can be also blocked by excessive ice buildup from incomplete defrosting. Remove frozen foods and open door to freezer section and remove power and manually defrost unit. Once ice is stopped melting try vacuuming the drain line again. Sometime drain line gets clogged with debris such as garden peas, corn, wrapping and the like. Once drain line is cleared the water and ice on the freezer bottom should stop forming.
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Hello Hans;


My name is Peter. I am a retired field service refrigeration technician.

There could be several areas that would effect your water dispenser not working:

1.) When you depress the water dispenser do you hear a 'Click'? If not you have a bad water dispenser contact switch.
I would send you a diagram but I do not have your model number.

2.) In the lower back of your fresh food section is your water dispenser water tank. At times this can freeze near the freezer section. Look in the lower corner of the freezer & your fresh food section for ice build-up.

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1 Answer

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Make sure you dry everything in the freezer when you have the door open and remove ice. It won't be a leak it will simply be the warm air inside the freezer that has turned into condensation. Double check the seal around the door to see if it curled up as that could be letting warm in and cold out giving same results.

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HMG1947 with ice maker. Intermittent problem getting worse! I am getting water on the inside bottom, which will leak out onto the kitchen floor if I don't catch it with paper towels under the bottom...


Is the freezer section cooling properly. If yes, then problem is drain hole blocked in freezer section.There is a water drain hole, which runs to the drain line.But if the drain hole is got clogged by ice, then water will leak from other end and you get water in bottom drawer.-------- try manual defrost procedure.----------

The manual defrost reset procedure is as follows : ----
First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. Then check, do you notice the same problem, if yes then defrost assembly board is faulty.But in most cases defrost reset procedure helps.----------- Thanks.Helpmech.

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1 Answer

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Check for a blocked defrost drain. Take the panel off at the back of the freezer section and find the small hole at the very bottom center below the cooling coils. Use hot (but not boiling) water and a turkey baster to flush it out until water runs through it. (it will go into the defrost drain pan, where it will evaporate)
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try checking the tube that water drains out , it could be plugged with crumbs or old partials of food and causing the problem, This has happened with my fridge at one time , affecting the defrost cycle of the freezer and dripping water out of the door, The tube was located under the crisper in the back of the inside of my fridge, Hope this solves your problem

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6 Answers

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more than likely you have a frozen defrost drain look in the bottom of your freezer section there should be a depression there see if its just a big block of ice let me know if this is the case or not and ill tell you how to clear the drain if not then we will look at something else please dont rate me till were done

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