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To whom it may concern,\ my order# is cfisher1@telus.net My serial# is1719-1811-1316-1119 I have paid for error smart to fix the 527 errors.I am hoping you can complete what I have started.As I am very new on a computer.

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MAY I KNOW WHERE WE CAN CONTACT U..?

Posted on Aug 16, 2008

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6ya6ya
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Posted on Jan 02, 2017

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Finding and Registering Your Xbox Console's MAC Address
  1. Turn on your Xbox console with no game disc in the disc tray.
  2. From the Xbox Dashboard, choose Settings, and then Network Settings.
  3. The 12-digit number at the bottom-right corner of theNetwork Settings screen is the MAC address of your Xbox console. Do not change your Xbox console MAC address; just write it down so that you can use it later.
  4. If you have a direct connection from your Xbox to your modem, you'll have to disconnect it and reconnect your PC to access the Internet.
  5. From your PC, open the following page:
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    Alberta: http://oca.ab.hsia.telus.net.
  6. Log in using your Telus Velocity Internet Service account.
  7. Select Manual Registration and Administration of PC's and Devices.
  8. In an available slot, enter the MAC address of your Xbox console, then select Update.
  9. Follow the steps in Direct Connection with Telus to try to connect to Xbox Live again.
Registering Your Router MAC Address
  1. See your router documentation to find your router MAC address.
  2. Before disconnecting your PC from the Internet to set up a router connection, open the following page:
    British Columbia: http://oca.bc.hsia.telus.net
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  3. Log in using your Telus Velocity Internet Service account.
  4. Select Manual Registration and Administration of PC's and Devices.
  5. In an available slot, enter the MAC address of your router, then select Update.
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take care

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Well you see, the way that the telus internet connection works is by using something called a MAC address for access to the internet. That page that you are getting is the login page for your internet configuration, you need to login to that page with your telus ID it should start with something like A5A and password. Then click on "Manual Registration and Administration of PC's and Devices" if both fields are filled in delete one of them. On the bottom of your router there is a sticker with your serial number, right below that it should say "MAC ID:" enter what follow that into the field on the telus site. and you should not have any more problems after that.

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