Question about Kenmore Top Freezer Refrigerator
Hey barry I had the same problem and i recently broke down and called a repair service, the repair person installed a small aluminum piece he refered to as a heat probe, on the heater coil which is behind the back plate in the freezer, he claims this will solve the problem, evidently the water created in the defrost cycle freezes before it can get down the drain, thus the drain becomes blocked with ice, subsequent cycling of the heater for defrost causes more water and ice buildup and the water overflows through air ducts into the refridgerator, I would check at an appilance parts store for this part it cost $20, unfortunatley the total cost of the service call was $ 227, My gripe is this is an obvious flaw in design and should have beeen addressed by Kenmore, if you make a part to remedy a problem then its an admission of the problem! Good Luck!
Posted on Jun 02, 2011
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Posted on Jan 02, 2017
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