Question about Kenmore Top Freezer Refrigerator

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I have a top mount Kenmore refrigerator, model no. 106.60272990, serial no. EK2929089. It is about 10 years old and works fine except for one problem that has kept recurring every 2-3 months over the last 2 years. The drain in the back keeps freezing with water accumulating in the refrigerator. I keep using hot water to unfreeze the drain, but, as I said, the problem keeps recurring. I think it's the same problem that I've read other people having, and I've also read that it can be solved with attaching an alum. or copper wire/piece to the defrost heater. If that's the solution, I don't know where to find the heater. But before I do anything further, I thought I'd ask your expert advise. Instructions, how to get to the part(s) of the refrig/freezer to get the problem solved once and for all, would greatly be appreciated. Thank you very much. Barry

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Hey barry I had the same problem and i recently broke down and called a repair service, the repair person installed a small aluminum piece he refered to as a heat probe, on the heater coil which is behind the back plate in the freezer, he claims this will solve the problem, evidently the water created in the defrost cycle freezes before it can get down the drain, thus the drain becomes blocked with ice, subsequent cycling of the heater for defrost causes more water and ice buildup and the water overflows through air ducts into the refridgerator, I would check at an appilance parts store for this part it cost $20, unfortunatley the total cost of the service call was $ 227, My gripe is this is an obvious flaw in design and should have beeen addressed by Kenmore, if you make a part to remedy a problem then its an admission of the problem! Good Luck!

Posted on Jun 02, 2011

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