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lens error occur normally when it fell or the lens shaken, if so open the camera, take the lens unit out, disassemble the lens unit, then fix it again properly. example below:
(this is not the told model)
do you mean the plastic cover has become scratched or the screen itself is malfunctioning?
If the screen is malfunctioning return it.
If you have scratched the screens protective cover there is a great product called "displex" (i buy it off ebay) buy it with the special cloth, Its a very fine abrasive that will polish out scratches and blemishes.
It takes some time rubbing the screen to work but it usually comes up a treat (dont press too hard) Iv recovered some absolutly trashed screen covers with it. Once its sorted use a screen protector to keep it good