Question about Water Heaters
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Posted on Jan 02, 2017
Will the water stay hot in the kitchen sink? Try to isolate the problem. If it is happening at all hot water locations, then it will be related to your water heater. If just in the shower then it is related to the mix of water ratio coming out of the shower hear. If its only the shower, then you are getting too much cold and not enough hot through the pipes. This can be very simple to fix by replacing the handle going to the shower. If this does not work then you may have a problem in the hot water pipes. After you isolate the problem, please post another question here.
Posted on Apr 16, 2009
I think some one mis informed you, the normal temp on any water heater from the factory is 120, it should not go above that for reasons of sevear burns, as far as it't smart part it's just a name, you will lose a couple of degrees just comming torm the tank to the faucets, the water heater will allways keep the temp in the tank at what ever it is set at, it doesn't have the brains or computer to know what time of day it is but when the cold water comes in to the tank it comes thru a dip tube that goes to aprox 1 inch from the bottom of the tank, if you take a long shower and do not have a energy efficant shower head you can use up to 5 gals, per min of hot water where an energy efficant one only uses 2.5 or less and still has the same pressure at the shower head, the temp in your water heater tries to stay at the setting it is at depending on how much is used at one time meaning washing machine, filling tub or dishwasher at the same time, it lets more cold in as the hot goes out and as you know it can only heat up so much at a time and the cold water is just going across the bottom of the tank, so the name is just that no diffrent then any other water heater unless you went to a tankless water heater.
Posted on May 29, 2009
have you checked the error codes on the heater?
you can do this by powering off the controler and pressing the up and down keys for a few seconds. this should take you into the diagnostics mode scroll using the up and down keys till you find the one that has the letter E on it and that will give you the last 8 error codes write them down and get back to me
Posted on Jul 29, 2009
tankless water heaters are a great appliance with one small draw back they require a constant flow of water through them to maintain production of hot water if the water presure fluctuates they can cut out momentarily or if your water supply is less than great ie hard ,high iron,
sulpher ect.. then the heat exchanger can become plugged over time like say 5 years. Contamination of the flow sensor/presure switch could also be a culprit depending on how handy you are a through cleaning with a good kettle descaler will probably help.
Posted on Oct 07, 2009
I had this problem back in April '09. I called the toll free customer support number in the manual. The lady said that that code indicated a communication problem between the panel and the main unit. She said they would send a new main circuit board and controller. In the meantime, the work around is to unplug the power, disconnect the panel and power back on. You will have hot water but no temperature adjustment. I had the new parts in about 2 days (shipped to Hawaii) and installed them. No problems for 9 months now. :-)
Posted on Jan 05, 2010
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