Question about Office Equipment & Supplies

1 Answer

Hp color laserjet 3000dn getting 49.2 FC6 service error. not printing magenta. got new magenta toner - did not resolve. please advise

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,089 Answers

Any 49.xxxxx error is a critical firmware error
If power cycling the printer doesn't clear the error, try printing from a different program.
If it works, go back to the job that failed. Print. If the error comes back, that program is hosed.

If the error persists remove the network cable and any cable that goes to the computer.
Remove the JetDirect. Power on. If error is gone, power down and reinstall the JetDirect. Power up. If error is gone, chalk it up to reseating. If error comes back...replace the JetDirect.

If the error continues with the JetDirect removed, there could be a bad memory DIMM or formatter.

Good Luck

Posted on May 28, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Supply memory error on screen


If you haven't yet, reseat the cartridges. The cartridges have a small chip on them that is read by the printer. If the chip is bad or missing, you'll get that error.Replace the toner cartridge that is causing the problem. If you just bought the cartridge return it, HP warranties them.

10.00.00 = black 10.00.01 = cyan 10.00.02 = magenta 10.00.03 = yellow

Aug 02, 2011 | HP Hewlett Packard LaserJet 3000dn Printer

1 Answer

Dear Sir, I have one HP Color LJ 2500 Printer. Problem is that when I am taking printout all colors are not coming. Red Color and others colors are missing except black one. Model number: C9706A


I have worked/ serviced similar Laserjet Color Printer with same issue.
Actually, prints with faded colors or different colors are due the the dust/ toner dust accumulated on the optics (mirrors and lenses) inside the printer, which refect the laser beams to form prints. For instance, red color is formed by a mix of yellow and magenta toners. The color is replaced by yellow due the the partial or complete blocking of the image laser beam for
magenta as the mirrors which reflect laser beam get covered with dust and toner (which partially blocks the laser beams). Hence the image is not produced properly. This needs professional hands for servicing and cleaning of the optics inside the printer. Note that first magenta goes off, followed by yellow, then cyan and lastly black. This is due to the mirrors placement inside the printer. Magenta is the last one facing upwards at 45 degrees angle and gets most of the dust and goes off first.

Rest assure that the printer requires ONLY CLEANING OF THE MIRRORS, which are inside the printer. So, it is advised that you get the printer serviced by any printer repair/ service professional. (Please note that the mirrors, lenses and scanner assembly inside such printers is extremely complex and can get damaged very easily especially the mirrors).

Hope it would help. If you need any clarification, let me know
Good Luck!
CreativeTECH

Apr 08, 2011 | Office Equipment & Supplies

1 Answer

Cyan and Magenta does not print on the right side of the paper. Toner indicator shows three quarter of the cartridge to be full. Yellow and black prints are perfect.


I have worked/ serviced similar Laserjet Color Printer with same issue.
Actually, prints with faded colors or different colors are due the the dust/ toner dust accumulated on the optics (mirrors and lenses) inside the printer, which refect the laser beams to form prints. For instance, red color is formed by a mix of yellow and magenta toners. The color is replaced by yellow due the the partial or complete blocking of the image laser beam for
magenta as the mirrors which reflect laser beam get covered with dust and toner (which partially blocks the laser beams). Hence the image is not produced properly. This needs professional hands for servicing and cleaning of the optics inside the printer. Note that first magenta goes off, followed by yellow, then cyan and lastly black. This is due to the mirrors placement inside the printer. Magenta is the last one facing upwards at 45 degrees angle and gets most of the dust and goes off first.

Rest assure that the printer requires ONLY CLEANING OF THE MIRRORS, which are inside the printer. So, it is advised that you get the printer serviced by any printer repair/ service professional. (Please note that the mirrors, lenses and scanner assembly inside such printers is extremely complex and can get damaged very easily especially the mirrors).

Hope it would help. If you need any clarification, let me know
Good Luck!
CreativeTECH

Mar 31, 2011 | HP COLOR LASERJET CP 3505 N PRINTER

2 Answers

My boss want to replace the black ink cartridge for one that prints color. Can this be done with the HP 12-a cartridges? HP Laser jet 1022


Unfortunately laser printers don't work this way. The laserjet 1022 was designed for black and white prints only. In order to do color printing with a laser printer you will need to purchase one that is designed to print in color. The laser printers work a bit differently than the inkjets - the laser printers have 4 toner cartridges, one each for Cyan, Magenta, Yellow, and Black, that work together to print a full color page. With the old inkjets you could just replace a black cartridge with a color one.

So, short answer: Sorry but no you can't make a laserjet 1022 print in color. :)

I would recommend looking at an entry level color laser printer from hp, such as the CP2025 (http://h10010.www1.hp.com/wwpc/us/en/sm/WF25a/18972-18972-3328060-15077-236268-3673580.html) if you are looking into purchasing a color laserjet.

Hope this helps

Please rate this post, thanks!

Mar 09, 2011 | HP 645A Magenta Toner Cartridge (C9733A)...

1 Answer

Why does it print with no color when the cartidriges are full of the correct color?


I have worked/ serviced similar Laserjet Color Printer with same issue.
Actually, prints with faded colors or different colors are due the the dust/ toner dust accumulated on the optics (mirrors and lenses) inside the printer, which refect the laser beams to form prints. For instance, red color is formed by a mix of yellow and magenta toners. The color is replaced by yellow due the the partial or complete blocking of the image laser beam for
magenta as the mirrors which reflect laser beam get covered with dust and toner (which partially blocks the laser beams). Hence the image is not produced properly. This needs professional hands for servicing and cleaning of the optics inside the printer. Note that first magenta goes off, followed by yellow, then cyan and lastly black. This is due to the mirrors placement inside the printer. Magenta is the last one facing upwards at 45 degrees angle and gets most of the dust and goes off first.

Rest assure that the printer requires ONLY CLEANING OF THE MIRRORS, which are inside the printer. So, it is advised that you get the printer serviced by any printer repair/ service professional. (Please note that the mirrors, lenses and scanner assembly inside such printers is extremely complex and can get damaged very easily especially the mirrors).

Hope it would help. If you need any clarification, let me know
Good Luck!
CreativeTECH

Mar 03, 2011 | HP LaserJet 3800dtn Printer

1 Answer

When i print toner status black color is faded as well as yellow and cyan, magenta showing white color, can you please give the best solution for this. by the way i am using hp 2600n. thank you very much.


First, make sure that the toner cartridges have enough toner. The toners may be exhausted. In case the toners are ok, the printer requires servicing/ cleaning of lenses and mirrors inside the printer.
Please refer here to my earlier solution to this problem, which was very helpful for the users of Color LaserJet 2600n Printer.


GoodLuck!
Dont forget to appreciate the solutions if I could have been of any help!
CreativeTECH

Dec 08, 2010 | HP Color LaserJet 2600n Printer

1 Answer

Right hand printer cartridge light is flashing - have taken it out and reinserted it, no luck, so put a new one in, still no luck. Only way I can get it to work is to take the right hand cartridge out and...


A Non-HP Toner Cartridge installed error message occurs in the following situations:
  • Non-HP cartridge is installed
  • HP cartridge is not installed correctly
  • False error
  • Sensor issue (hardware)
SOLUTION: The Non-HP Toner Cartridge installed error message could be cleared completing the following steps: All HP toner cartridges carry the Hewlett-Packard logo, and meet HP's high quality standards. 1. Verify that you are using a legitimate HP toner cartridge by going to the HP LaserJet and Color LaserJet Printers - Counterfeit Print Cartridges webpage. Click here to go to the HP LaserJet and Color LaserJet Printers - Counterfeit Print Cartridges webpage (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl01270) . 2. Remove the toner cartridges, clean the metallic contacts by a dry linen cloth, and then reseat the toner cartridge, and check if the error occurs. To reseat the toner cartridge, see the instructions at the HP Color LaserJet 2600n Printer - Changing Print Cartridges webpage. Click here to view the HP Color LaserJet 2600n Printer - Changing Print Cartridges webpage (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00314345) . 3. If the issue persists, perform a firmware upgrade from the Download drivers and software page at www.hp.com. 4. Restore the factory defaults in order to restore the default settings: a. Use the left arrow or the right arrow button to select Service , and then press SELECT . b. Use the left arrow or the right arrow button to select Restore defaults , and then press SELECT . If the issue still persists, even after completing the troubleshooting steps provided, then use one of the following support options so that HP can work with you to resolve the issue, because it may be related to printer hardware where it needs a live interaction

Oct 26, 2010 | HP Deskjet 460c InkJet Printer

1 Answer

HP COLOR LASERJET CP 3505 N PRINTER: Magenta toner is light in color.tryed changing the...


Known problem with this machine the fan is located next to the magenta laser scanner at the base of the machine. this fan blows dust on to the scanner lenses and makes the prints light. Needs to be taken apart and cleaned. take it to a local service center if they know what they are doing should be less then an hour.

May 18, 2010 | HP COLOR LASERJET CP 3505 N PRINTER

1 Answer

HP laserjet 1522 error messages 49 and now 79 when I am trying to fax


This more likely to be a problem with the formatter board. error 49 is a typical communication problem between the formatter and the dc controller. Contact hp tech support for a list of authorized service providers. 1800 334 5144

Al

Jul 29, 2009 | HP Hewlett Packard LaserJet 3000dn Printer

1 Answer

Newly replaced original magenta toner not printing


Dear this printer is solve this problem just

chnge the magenta toner scaner ok ........after that is working but ...do not any idea about this just call me :+91-09328015664
and Email:support@compudesk.in

Jul 14, 2009 | HP Color LaserJet 2600n Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

741 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

jasbo
jasbo

Level 3 Expert

2237 Answers

yadayada
yadayada

Level 3 Expert

76673 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...