Question about Office Equipment & Supplies
Any 49.xxxxx error is a critical firmware error
If power cycling the printer doesn't clear the error, try printing from a different program.
If it works, go back to the job that failed. Print. If the error comes back, that program is hosed.
If the error persists remove the network cable and any cable that goes to the computer.
Remove the JetDirect. Power on. If error is gone, power down and reinstall the JetDirect. Power up. If error is gone, chalk it up to reseating. If error comes back...replace the JetDirect.
If the error continues with the JetDirect removed, there could be a bad memory DIMM or formatter.
Posted on May 28, 2011
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Posted on Jan 02, 2017
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