Question about Philips GoGear SA2ARA Digital Media Player
One possible issue is the cable is defective and may not be charging the unit all the way. If you have an extra cable please try that, or maybe you can pick one up at a local electronics store for testing(you can usually return these items, check return policy first).
Try to hold the reset button for 30 seconds and see if it resolves the issue. If it has a removable battery, try a new battery.
If it still does not cut on after this you will need to send the device into the company for service and repairs or possible have it replaced.
Phillips contact information
1-888-744-5477 Monday - Saturday 9:00 AM - 9:00 PM EST Sunday 9:00 AM - 6:00 PM EST Excluding Major Holidays
If you click here, you can scroll down to the MP3 section and there is a live chat option where you can chat with a representative.
Have a great day!
Posted on May 28, 2011
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Posted on Jan 02, 2017
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