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Soap box not opening and soap not being used during wash cycle even thought the soap button selected.

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The soap door is opened by heating a bimetal bar that bends when electricity is applied. This prevents the door from opening when the cycle is momentarily selected preventing the soap from dumping. The unit is behind the soap cup in the door.

Posted on May 27, 2011

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Posted on Jan 02, 2017

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1 Answer

Water runs out of soap box during rinse cycle


Hi there, given this a lot of thought. I had same problem. Could be that you are in a hard water area. Soap is not dissolving properly and building up in the rubber tube between soap box and drum. How I resolved this. Turn off power remove top cover of washing machine and massage the rubber pipe between soap box and drum to soften and cause undissolved saoa to drop into drum. This should rectify problem. Also consider using every month some descaler powder called Descaler cheapest from Axxxxn best wishes.

Feb 26, 2014 | Amana Tandem 7300 Washer and Dryer Stack...

1 Answer

The dishwasher completed it cycle but didn't use any dish soap and didn't clean the dishes.


It appears that, the soap compartment box did not open during the wash cycle. First check that whether this is the problem. If water flow is good and you are convinced that, the wash has taken place without the soap then, check the soap box relay latch ( if you can do it yourself.)

If this is not possible you have take the help of the service provider authorized by the co.
You can keep soap in a small cup and place it in the upper tray in a suitable place and run the wash till the repairs are attended!.

Oct 05, 2010 | Maytag Dishwashers

1 Answer

My soap dispensar inside does not open during wash


its just a bad (failed ) dispenser. replace it . this should correct problem . mm

Dec 07, 2009 | Washing Machines

2 Answers

My whirlpool dishwasher soap dispenser is apparently not opening during cleaning. I find dirty dishes and clumps of soap in the hopper. Whirlpool quiet partner II


I bet your clumps of soap began with the beginning of the use of a different DW detergent powder.

Try this (trust me) Go buy a box of brand name Dishwasher powder (e.g. Electrosol or Cascade) Use it for two loads of dishes and report your results back here. OK?


Apr 17, 2009 | Dishwashers

2 Answers

My soap won't dissolve during the cycle.


You are not getting enough water or you are losing the water during wash cycle. Is you dishwasher new or older? How is it plumbed in? If it is plumbed through the floor you will have to put and air gap in to keep the water in it. All tall tub dishwasher have to be plumbed properly.

Jan 05, 2009 | Frigidaire 24 in. FDB635RF Built-in...

1 Answer

The soap dispenser opens but the soap is not dispensed and the dishes do not get cleaned. Can you help?


Make sure that there is nothing blocking the soap door from opening fully when the dishwasher is shut. This happened to me and I also thought that the soap door was opening during the cycle when it actually only partially opened during the wash and then popped open fully when I opened the dishwasher at the end of the cycle. So some, but not all, of the soap was used.

Dec 28, 2008 | LG 24 in. LDS 5811 Built-in Dishwasher

2 Answers

Soap door won't open during wash cycle


its either the dispenser or the timer/pcb.

Mar 01, 2008 | Dishwashers

1 Answer

Dishwasher soap dispenser won't open during cycle


both have a wax motor on them that needs to be replaced you just remove the panel and replace the wax motor is what its called

Feb 16, 2008 | Bosch 24 in. SHU43 Built-in Dishwasher

2 Answers

Soap door won't open during wash cycle


IT SEEMS YOU SOAP DOOR HAS A BAD SOLENOID ACUATOR OR RELAY

Jan 17, 2008 | Kenmore 24 in. 16592 Built-in Dishwasher

1 Answer

Dishwasher soap dispenser won't open during cycle


I had the same problem with my GE Adora. The dishes were getting cloudy and the soap dispenser would not open. Turns out the hard water deposits were causing the soap dispenser to stick shut. I purchased and used Dishwasher Magic which is a dishwasher cleaner designed to remove limescale, rust and buildup. I used as directed and now my dishes are sparkling and the soap dispenser pops right open.

Oct 26, 2007 | Dishwashers

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