Question about HP Deskjet D1455 InkJet Printer

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I am trying to cancell a print job and i get an error message ox00000005 access is denied---what can i do ? thank you

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Hi

It might be the print spooler is lock and try to restart it again.

Go to START MENU
Choose Commamd prompt, right click mouse and run as administrator (You should be in this command C:\WINDOWS\SYSTEM32- If not type this command when you in the dos command prompt "CHDIR C:\WINDOWS\SYSTEMS32\ and press enter")
Type the letter "cmd"
Type the word "net stop spooler"
Exit
Go to C: drive
Choose to Windows Folder
Click show content
Choose system32 folder
Choose spool folder
Choose printer
And delete any printing jobs pending
Again go back to CMD window and type the word "net start spooler"
Restart your computer and must also turn off your printer and then switch it on.
It will work fine right now
I hope it helps you
Please rate and make a comment if you find this solution very helpful and might help others as well. Post more comments if you need more help.

Regards and thank you for using Fixya !

Posted on May 27, 2011

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