Question about GE Spacemaker 26976 Cordless Phone

2 Answers

After installing new battery, cannont get a dial tone on phone. All other functions of the radio, etc. are working fine.

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  • rrchainsaw May 27, 2011

    Same problem. I have unplugged everything for several minutes, but still did not work.

  • rrchainsaw May 27, 2011

    None of the solutins have worked.

  • rrchainsaw Jun 01, 2011

    I have had to wait to send a reply for a serviceman's visit. The problem in fact was the phone jack. I had it repairred today and all is well. I think we wasted money on getting a new battery, but we have learned from this experience. Thank you.

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Make sure the battery terminals on the inside of the phone are clean- usa a qtip and alcohol, or a pencil eraser. If that doesn't help, the problem could be a cracked trace inside the phone, which would require opening it up and inspecting it good. Sometimes you can resolder it, if it's a large trace or solder joint, but often the phone has to be scrapped. You might try a Thrift Store or Goodwill or Salvation Army- they might have a unit, or you may be able to order one from GE to replace it.
Good luck, and hope this helps.

Posted on May 28, 2011

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Welcome to Fixya

Unplugged wall unit from the 110 volt outlet and the phone line from the unit for about 10 or more minutes. The phone worked after the phone line was reconnected and the wall unit plugged back in.
Thank you for using Fixya!

Posted on May 27, 2011

  • Jose Cada
    Jose Cada May 27, 2011

    Disconnect the wall base unit from the wall telephone jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service.

  • Jose Cada
    Jose Cada May 28, 2011

    if you already used another phone and there is a dial tone using that phone. then the problem is already spacemaker. You might need to send it in GE and have it repaired.

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1 Answer

No dial tone cant make calls


No dial tone and inability to receive ring signals are symptoms of connection problems. The installation instructions should indicate how your telephone system should be connected to the network.

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The phone is not ringing and it is plug on charge and my wife got new battery for it too. What can i do to get it working? What size of Batteries cani use for this cordless phone


You need the specific battery pack: 5-2814 for the handset. This is a 850 mAh Nickel Metal hydride battery.

When I see a cordless phone that doesn't ring, the first thing I recommend checking is the phone jack and line itself with a second phone. I prefer to use a corded handset with a new phone cord to check for dial tone. If no dial tone at the jack, check for dial tone at the service entry box. If you have no dial tone at the service box, contact your provider. If it's only a problem at the jack, you will need to check your inside wiring.

To check the base, try a new cable (RJ-11) (double check the power as well).

To check the handset, first make sure the handset is fully charged (16 hours) and that the battery is fully installed. Does the handset beep when the Talk button is pressed? Next check that the handset ringer software is on. With the phone off (not in the talk mode), press the Mute/menu OK button. Use the Caller ID/volume (up/down) buttons to get to the Handset setup menu. Press the Mute/Menu OK button to access the menu. Use these buttons to check the Ringer Volume (should be on) and Ringer Tone. Press Mute/Menu OK to save the settings at each sub-menu. Check that the Do Not Disturb function is not on - this toggles with the Do Not Disturb button and should be noted on the handset screen when on.

If you have multiple extensions on the phone line, try unplugging some of them.

I hope this helps.

Cindy Wells

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1 Answer

No dial-tone


Is there dial tone at the jack where you are plugged in?? Are you sure?

Is this a pulse/tone phone? Do you have a pulse or tone line? Have you made the correct setting? Is the RJ-11 connections solid? Have you tried the wire on another phone and proved it is good? Is there a separate power suply for the phone or does it get its power from (a) the radio or (b) from the phone company?

Here are a couple things to check.

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I would contact your phone provider. It could be a coinceidence that the dial tone stopped working.
DSL does not require dial tone to work.

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That isn't a whole lot to work with. Get a working phone and take the cord out of the base of the GE and plug it into the working phone.
If the working phone gets a dial tone, look into the modular receptical on the GE base and see if the contact wires aren't out of place.
If you don't get a dial tone on the working phone, try changing the connection cord between the phone and the wall. Also look for the same problem in the wall receptical as discribed above for the GE base.

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Don't know which of my actions worked, but now I have dial tone on Radio Shack.
Hoooooooray!!!!

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