Question about HP Photosmart 2575 All-In-One InkJet Printer
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Posted on Jan 02, 2017
This is a very common problem. Apparently HP changed the roller because of this fault.
I've tried cleaning, I've tried making the roller rough. I tried to get HP to send me a new roller but they didn't even reply.
HP are a rubbish company who don't care at all about customers (and their printer software (bloatware) is even more rubbish).
BUT - the solution I found:
The spring that holds the roller down onto the paper is too weak. I bent the end of a straightened out paper clip into a small hook then made another hook-like bend a bit further up (but kept the rest of the clip to use like a handle). the length between the two hook parts is just under 1/2 inch. Don't cut it yet - buy you will need to when it's in place.
Hold the handle end (the bit at the bottom of this sketch) so you can fiddle about in the small space and don't loose the spring altogether.
Find the spring that fixes onto the roller gadget, it hooks onto the printer body. Hook the spring off the hole in the printer body, and then catch the second (double) hook of the paperclip onto the small printed circuit board just by the roller (most of the board is empty - so hook it to the left end of the board).
Then, when it's all in place cut the rest of the paperclip off.
You can see the double hook part once I'd cut off the "handle" piece in the photo:
and here you can see where the spring used to go, and where it fixes with the clip thingy I made.
Of course this is what I did (when I was about to throw the printer away so it was a last chance survival idea), if you loose the spring, stick it onto something that goes sparky-sparky or otherwise kill the machine or yourself I can't take responsibility!
Posted on Feb 22, 2008
Are able to print? If yes, please tryy to scan by using Ms Paint. If you can scan from Ms Paint please reinstall the scanning driver software. You can download the full feature drivers and softwares from www.hp.com.
Posted on May 18, 2009
Ok now before hand I am warning you,this may just be a printer problem and so rate me as per the solution and not for the answer,cauz the printer ur using is a machine and Im a Human,two diffrent things altogether.
Copy and paste the link in the address bar of your browser and follow the document,its the same for all operating systems
if this doesn't work call up hp tech support at 1800-474-6836 ,cauz there may be something wrong with your printer hardware and see if you can get a hardware upgrade for a 30-40% discount with an extended service plan at a 60-70% discount
Posted on Dec 21, 2009
Insert a memory card (in my case a SD CARD) and SLOWLY extract card until error message clears and normal screen images appear.I had to do this several times but it worked for me but cannot guarantee it will for everybody.GOOD LUCK.
Posted on Jun 22, 2011
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you might have turned off the sound in your PC. For
Windows XP this is the procedure to turn it ON.
Go to 'Start'--->Settings---->Control Panel----->Sounds and Audio Devices. Here you will get a window where you will find all the sound related options. Here you will be able to modify the volume levels and check whether the mute checkbox is ticked, if yes then uncheck the box and click on OK.Your problem should be resolved.
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