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Hi, computer does not recognize my had external drive, and reports that i should try and remove and try again but this fails!! Can i download a software to restore? or find a driver?

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- Try to connect with other computer
- Or try with other else usb port

Posted on May 27, 2011

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Try another usb cable - ( can u pick it up on another pc ?)

Posted on May 27, 2011


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My toshiba external hard drive is not being recognised

This problem occurs when the external drive is removed from the computer before the host computer has finished writing to the drive. This can cause the drive to fail and require formatting. When using a plug in drive you need to allow the system write to complete before removing it. This goes for Flash memory sticks/cards and hard drives.Try restarting the computer with the external drive plugged in and switched on, this may cause the fault to be fixed. Good luck.

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How do I disconnect (uninstall) a WD External Hard Drive from my computer? I am using a WD 3200AAK WD External Hard Drive and want to install a 1 TB WD External Hard Drive. I would like to use the old one...

External hard drives don't need any program installed on your computer to run. Your operating system Windows, Linux should handle it as soon as you plug the usb in your computer. The programs included in your WD external hard drive are tools to backup your data.

If you try to hook up your hard drive to a Windows prior to XP, maybe your computer will not handle it.

It is always safer to safely remove your drive using the green arrow icon in the lower right corner of your screen. This way, the drive is shut down properly and you minimize chances of fails when you plug it again on another computer.

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Hello, my usb stick is splitting a bit and it was working fine up until today, now hen i stick it in anywhere it doesnt light up, please help, thanks

I had this same issue. Sounds like it got some sort of pressure on it at some point. Hopefully you have, or can get a new one, or can store the info to your hard drive or other external (optional) drive. If so, insert the device. If your computer does not recognize it as usual; lightly pull up on it, (or push down) VERY LIGHTLY. It simply may not be getting a good connection. Regardless of whether the light comes on, if it is automatically detected, and the computer pulls up the file retrieval options, or the files themsleves then you will be fine. The light simply lets you know if and when the device is in action.
If this is something you prefer to have for this particular device, I suggest purchasing a new one, or transferring the information/data to another unit.
Here is something that I tried, and if remember correctly - it worked. At the bottom right corner of your screen, (status bar) -- there should be an icon that when hovered by the mouse arrow (pointer), will read "Safely Remove Hardware". (this usually appears shortly after inserting a flashdrive, external drive into the usb port(s). Before inserting your drive again, see if this icon is still there - if so, click it and wait until a message appears saying "It is safe to remove....".
Now, enter the external drive into the usb port and see if it will detect it again. If so, you should have no issues retrieving the information.
REMEMBER: Anytime you insert any type of device into a usb port, always select this icon; you can also right click the external drive (under COMPUTER or MY COMPUTER) from the Start Menu, and select the "safely remove" option. This is what you want to do everytime,otherwise you may end up, like me at one point, formatting the external drive in order to use it again.
Remember, always try to "safely remove" first, even if you have already pulled it from the USB Port. The reason it does this: when you just take it out, and then try to re-insert it, and it fails to recognize: when it's pulled out, the files on the "computer" (though not really their anymore, since you just removed the root directly for them) become "ghost files". Therefore, the computer still thinks that the external drive is there, and then when you go into computer (even after inserting the drive) and try to access a file, you'll get an error message. If you press F5 in Computer, it should update the computer to the current (not re-inserted external drive) state and each drive currently running.
In order to re-detect the external drive at this point, you'll need to take it out, F5 the computer again; then re-insert it; if all else fails - log off and re-login to windows. If this doesn't work, re-start the computer, or log-off, or sign out, and try under an alias (other desktop/user) on the computer.
If this does not work as well, then restart the computer.
Please, if you have any questions, let me know.
Thank you,
Guru, Premium Expert @

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My computer wont recognize my external hard drve and the io magic light is blinking

Try connecting the external hard-drive to a different computer. If it still fails, and it is still under warranty, then exercise the warranty to get it replaced.

If the warranty has expired, open the case, and remove the disk-drive, disconnecting it from the USB-to-disk-drive adapter.

Connect the disk-drive as a "slave" disk-drive in some desktop computer, to see if the disk is recognized.
If it is, then the USB-to-disk-drive adapter has failed, and you could go to any computer-store to buy a new external case and adapter, and mount your disk-drive inside the new case, and work with your files.

If the disk-drive is not recognized, check the warranty on the disk-drive itself.

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Computer will not recognize external cd rom drive

Use the following link, scroll a little and click on Fix It

Click Run in the File Download dialog box and follow the steps in the wizard

When completed restart the computer and check the CD/DVD drive

(you may need to run Fix It twice)

If it fails, there is a manual method to edit the registry. Let me know so that I can follow up further.

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My compure wont recognize my external hard drive.

check if your external hdd connect to the pc.. cables is important..

Aug 24, 2009 | Computers & Internet

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Computer wont recognize external drive

The simpletech 1tb drive's case has issues. I had the same problem. It actually quit while I was running a video off the drive. I replaced the case by removing the harddrive from the one it came in and installing it in another case and now it works again.

The first thing I would try is installing the drivers it came with, but failing that you will need to replace it's case.

It has 4 screws to remove, 2 under the silver warranty voiding tape and 2 visable on the bottom side. Remove them, then use a flat screwdrive to pop the case open (gently). Then remove the harddrive.

You will need a case with SATA data AND power cables for this to work.

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2 Answers

80GB USB 2.0

I've had this problem before.

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:
  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them.

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