Question about Dimplex Compact Electric Flame Stove Heater

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Flame effect has stopped but fans still working. Can it be repaired. I am in Christchurch.

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More than likely, the bulbs that produce the fame effect have burned out and need to be replaced.

Robyn, you can access the bulbs by removing the rectangular cover on the back of the stove. It's located just above the bottom edge on of the back cover. The bulbs are 60 watt, small base chandelier bulbs. They simply unscrew to remove. Be sure to unplug the unit, before attempting any maintenance.

Hope this helped you. Please let me know. Thanks.

Posted on May 27, 2011

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Dimplex dakota heater is working but flame effect is not its led I think not bulbs.


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Can I operate the flame effect on the fire without the heat?
All our Optiflame and Opti-myst fires can be operated on a flame-effect only setting, as can the flickering flame effect on our freestanding bar fires.

Is the flame effect expensive to run?
No, to run the flame effect involves powering light bulbs and a small electric motor and in most cases costs no more than a couple of pence an hour. Some of our fires have LED lamps fitted which are even more energy efficient.

Some have bulbs, some have LED.
Example calculations:
Using UK standard average price of electricity of 14p/kWh (source: Energy Saving Trust Feb 2015)
Optiflame LED flame effect only (eg Danesbury) = 0.1p every hour
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Optiflame lightbulbs for sale. Remove the coals and check for bulbs.
https://store.gdcgroup.co.uk/dimplex/products/index.htm?product_code=FP03022

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1 Answer

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If it is not the bulbs, it is often a melted switch or circuit board.
You can obtain technical support for your stove here:

Dimplex Technical specialists:
1-888-346-7539
Monday - Friday
8:00 a.m. - 4:30 p.m. EST

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