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After installing skype 5.3.0.111 in Windows 7 I tried to sign in then error came up "An error occured windows will automatically shut down."

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Roll the install back to the previous version of Skype to see if that resolves your issue...

Bug report link:
https://jira.skype.com/browse/SCW-2870

Posted on May 27, 2011

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Posted on Jan 02, 2017

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Skype wont install


go to ninite.com
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Whats you update, Please tell us details.

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Cant log into Skype... takes the log in and 30sec in crashes due to windows issues. I use Windows 7


hi there,
Please try installing an older version of skype like 4.2.
http://www.oldapps.com/skype.php?old_skype=88
Try that link and see if it works. Make sure you remove previous installations of skype ok.
Hope this helps!

Jun 28, 2011 | Computers & Internet

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When I try to sign into oovoo it always says fail to sign in. How do I fix it?


Hello!
Sign in failure can be caused not only by the camera or Skype, but also by slow connection.

You first need to make sure that your camera is functional. Please, follow these steps and open these two windows:
  • QuickCam software: Start>Programs>Logitech>Logitech QuickCam and
  • Logitech Webcam Software: Start>Programs>Logitech>Logitech Webcam Software
  • Make sure you can see yourself in the Webcam software window
  • Close the webcam software window
Make sure your webcam is selected in Skype settings so that Skype can use it:
  • Sign in to your Skype, click Tools>Options>General>Video Settings
  • Check (click to have "tick" in the box) both "Enable Skype Video" and "Start my video automatically when I am in a call
  • Under Select Webcam (Default video device) choose Logitech QuickCam Communicate STX
  • Save
  • In Audio Settings choose Logitech Mic to be your default microphone (you have it built in your camera)
  • Check to mark the box "Let Skype adjust my audio settings"
  • Save
  • It should work now.
If you experience issues like signing in to your Skype is taking too long, Can't sign in, or you can't see or hear the other person, then you should contact your internet provider for slow connection. Also, you can check your connection using Speed Test online (www.speedtest.net).

Regards!

Jun 28, 2011 | Logitech Quickcam Chat Webcam

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My eyeshot builtin web cam is not working when i am on skype


Did you try uninstalling your Skype? Maybe your Skype version is an old one (recently they launched the new version). Also, if you Skype tried to update automatically and was interrupted it can cause issues.
My suggestion is to uninstall your Skype using Revo Uninstaller, then go to official Skype website and download the latest version which you will install. They try if it works.
Other thing that might be causing the problem is your camera. Please, go to your Skype now, choose tools>options>video settings and see if Skype recognizes your cam (it will appear in drop down window). If your cam is not listed let me know to find you a solution, but first try uninstalling Skype.
I would also like you to tell me the error message you get.

Jun 17, 2011 | Logitech Webcam

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Can't download Skype error d3d9.dll


You are definitely using Windows XP as your operating system. Skype latest versions like 5.1 are not compatible with Windows XP. You need do download older versions to make Skype work on Your Windows XP. I recommend the version SKYPE V4.2.0.169. Try to download and install this.
Good Luck!

Feb 25, 2011 | Computers & Internet

1 Answer

While I try to install the drivers from the cd it says "An error occured while installing the webcam. The device may not work properly."


What is your Operating System ? Is it Windows 7 64 bit? Check specification in driver CD, is it support Windows 7 or not, if it doesn't support Win7 then there is the problem. You need other driver that compatible with your OS. Search via Google to get proper driver to download.

Hope this help and if helpful RATE please.

Feb 03, 2011 | Cameras

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