Question about Dell Inspiron 1545 Notebook

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I have a dell 1545 inspiron laptop, it was working fine untill about 2 days ago when the tool bar at the top disappeared (dell dock) and when i went to download the tool bar the "run" screen froze and i can't get it off and i am unable to shut down my computer. Control alt delete also doesn't work. please help me! thank you

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First of all hold the power button down for about 4 seconds for a hard shutdown. When the computer is off unplug it and take out the battery. Now hold the power button down for at least 30 seconds. After that plug it back in but leave the battery out and start it up. If it powers up fine go ahead and put the battery back in. Due to your oringinal problem I suspect you also are infected with a virus. Download Malwarebytes free anti malware program from HERE. Install the program, update it, and run a full scan.

Posted on May 27, 2011

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Hi,
Hold on ON/OFF switch for 10 seconds.it will shutdown.After 5 minutes just ON tha system again.

Posted on May 27, 2011

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