Question about Sony VAIO VGN-FZ340E Notebook

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Vgn-fz340e can't play DVD movie with window 7

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I made you an step by step guide which I hope will help.

1. Use another DVD and see if it works. There might be a problem with the DVD and not the player

2.If that didnt work. Right click on My Computer then go to Manage >> device manager and find your dvd driver. click on it and see if there is a yellow question mark next to it? if there is one, then right click on your driver then go to Properties > driver and try to disable then enable the driver.
then check if the yellow question mark is still there. If its not your device should be working properly.

3. If the steps above fail, you need to download the driver software again from the Sony's official website or it might need updating. Please note that you MUST download the specific driver software for your exact laptop model otherwise it can seriously mess with your laptop system.

4.if all that fails, then take your laptop to a hardware specialist, or contact Sony support if your guarantee is still valid.

Hope that helped :)

Posted on May 27, 2011

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