Question about Western Digital Caviar SE16 WD2500KS (2500KSRTL) 250 GB Hard Drive

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I'm trying to install wd2500ks in a rebuild, new at this, first rebuild. On my back screen before BIOS, it says it sees the hard drive. But BIOS does not. What are we doing wrong?

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  • Western Digital Master
  • 27,725 Answers

One bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect your hard drive
Test the leads that attach to your ((hard drive from the motherboard)) or replace all the leads that attach to your hard drive including electrical extensions + IDE,SATA and the ones that attach from your ((motherboard to hard drive))
make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty even the electrical extensions or just replace them they could be faulty a computer needs its connections needs its connections continue its cycle and to have an end so any faulty leads will end up with a computer error
hope this helps

Posted on May 27, 2011

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HP Garden Dreams Pavilion dv5-2129wm problem.


You killed the hard drive. It needs to be replaced and you'll need a new operating system to go with it.

Sep 02, 2012 | HP Pavilion dv5020us Notebook

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Blue screen error plus blank start up screens but the start up sound can be heard.


Have you changed any BIOS settings? I would open your BIOS menu and make sure it is set to "AHCI"

Aug 21, 2012 | Lenovo IdeaPad U550 Notebook

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My Asus F9e doesnt start anymore. Not even in Secure Mode. What should i do ?


Did you get any error messages? Since the BIOS is available, the problem is likely with the hard drive or it's trying to boot from non-bootable media (DVD, flash drive, USB connected floppy/hard drive). Since you can access the BIOS, look for the Boot Selection Order and make sure that the hard drive is first in the list. If the BIOS doesn't see the hard drive, it may be bad or have a bad power or data connection. (You can try opening the computer and reseating the cables - see Asus for any assistance. I am not informed on opening the F9e.)
If the hard drive is seen by the BIOS:
Disconnect any USB devices (and the optical disc if it is in the drive). Turn off the computer. Unplug the notebook from the power supply and remove the battery. Wait 10+ seconds (or a few minutes) then reconnect the battery and then the power brick. Try restarting the computer. (This is a hard reset.)

What do you see on the computer screen? If you see a blinking cursor, the computer doesn't have the boot manager available (either corrupted or a new disc that hasn't had the OS installed). Use a Windows install/upgrade disc/system repair disc for your OS version (the service pack must match) or a third-party disc management tool to attempt to repair the boot manager.

You will need the optical drive as the first boot device in the BIOS or press Esc to access boot order list. (On some computers, it's F12.) For Vista or Win7, boot from the CD and follow the on-screen directions until you see a list of choices. If the hard drive was previously working, click on Repair your computer. Select the OS to repair then click Next. Select the Command Prompt option. Type in bootrec /ScanOs to get a list of available Windows OS versions on the hard drive. Use the command bootrec /FixBoot to fix the master boot record. The command bootrec /RebuildBcd will rebuild the list of Windows OS versions. See http://support.microsoft.com/kb/927392 for details.

Installing a new hard drive and reinstalling the OS may be needed if you have a SMART or AHCI/SATA hard drive error. If you have a back up image, you may be able to restore that image.

I hope this helps. Please add a comment with any error messages for more assistance.

Cindy Wells

Jul 19, 2012 | ASUS Computers & Internet

1 Answer

I have just installed a new, blank hard drive. when I try to install the operating system from a CD, the PC will not boot with the message BOOTMGR is missing. The Bios sees both the new hard drive and


It sounds like you are trying to install Windows 7, if this is the case then put the instalation disk into the drive and run the 'repair' option.
With Windows 7 it should fix the problem automatically.

Jun 08, 2012 | Computers & Internet

1 Answer

PC will not boot, BOOTMGR is missing. What do I need to do?


I assume it's Windows 7.
Check that the BIOS is set to boot from CD/DVD as the first boot device and then put the Windows installation disk into the drive. If done correctly then the PC should boot from the CD/DVD and then just follow the on screen instructions (follow the instructions and select the repair option).

Jun 08, 2012 | Computers & Internet

1 Answer

Err1err3


There are several issues that can cause this err1err3 issue. It could be a bad hard disc (or a bad wire between the drive and the motherboard), an incorrect BIOS setting for the SATA hard drive or a problem with the master boot record (MBR). Make sure that there is no disc in the CD drive and disconnect any external storage devices (flash drive). Your computer may be trying to boot from a non-bootable disc.

To check the BIOS setting, turn off the computer and turn it back on. Press F10 continuously to access the BIOS on an HP computer. Some HP computers use F2 or F6. There should be a splash screen that tells you which to use. (If you see the error again, try this step again. It's easy to not have the key press noticed between the POST and the attempt to boot the computer.) Once in the BIOS, go to the Advanced Settings tab (one to the right) and go down to the SATA1 controller option. (Try AHCI.) Then press F10 to save and exit. (Note this isn't part of the BIOS on all HP machines - it does work for some.) See if there is a Diagnostics tab in the BIOS and try running the hard drive test.

Get an hard drive testing utility (ISO) and burn it to CD on another computer. You can set the first boot location when you go into the BIOS as above. With the bootable CD in the drive, restart the computer. (Some machines let you set the one-time boot location by pressing F12 on start up; as with entering the BIOS, it's easy to miss the timing. Just repeat the attempt.)

If the disc tests as good, you can try to repair the MBR. Use a repair tool or an OS install disc for your version of Vista (Home Premium). Boot from the CD as above. With the install disc, follow the on- screen directions and select the Repair option. You will need to enter the Command line mode. You'll need to enter Bootrec with the correct option. For more information, see the following document: http://support.microsoft.com/kb/927392 .

If you possibly can, remove the drive from your current computer before trying the repair. Use a USB/IDE/SATA adapter and another computer, see if the data on the disc can be copied to make a back up. This will work if the disc is still good. (It will also indicate if the cable was the problem if the disc failed the diagnostic tests.)

I hope this helps.

Cindy Wells

Apr 16, 2012 | HP Pavilion Computers & Internet

1 Answer

Operating system not found HP Pavilion dv2-1039wm


The operating system is stored on the hard drive. If the BIOS can't find the O/S then the hard drive is damaged or the windows installation is corrupted. Boot to the BIOS screen and see if you can see the hardrive listed on the information tab. If you can see the drive, you either have bad sectors on the hard drive or a corrupted boot file. You can insert your windows disc and start the machine. Click install now, choose language and on the next screen click 'repair computer'. Choose 'startup repair' this will rewrite the windows boot files.

Mar 27, 2012 | HP Computers & Internet

2 Answers

New HDD Problem. What I see is strike F1 to retry boot, F2 for setup utility. How do I solve this problem?. What I have is 160Gb hard disk


Registered User
homer.gif
Join Date: Jan 2007 Location: Los Angeles Posts: 28 OS: Win XP

Re: Dell Strike F1 to retry boot, F2 for Setup utility error Thanks for the reply Craig. Yes the hard drive was removed for a new one and the EIDE cables were changed 3 times to make sure that I didnt have any defective ones. The jumper settings were left on cable select (old hard drive AND new).

UPDATE!!!

I hate problems I can't solve so I used my other computer that I KNOW works. I installed the NEW hard drive in my other computer and installed Windows XP Professional just to see if I purchased a bad hard drive. It detected it, formated it, and I test installed it. Less than an hour later, Windows XP was running on it NO PROBLEM. I removed the hard drive and installed it BACK IN THE PROBLEM COMPUTER. Still got the error message but I did the Alt-Tab-F to let it detect the IDE Configuration again. I also went into the BIOS settings and configured it in there as well.

WOO HOO! It detected it and it went to the Windows XP slash screen. Then I got the Blue Screen of Death and I was NEVER SO HAPPY TO SEE IT!!!!! That meant that the drive was finally friggin being recognized by the system BIOS/Motherboard. If any of you didn't know, you typically get a BSoD if you don't do a reapir install of XP or a clean install if you have a hard drive that had a prior install from another computer.

I then started putting back the components one by one (2nd stick of RAM, CD Drive, Floppy Drive, PCI Cards, etc.) and configured the BIOS for each of it. IT ultimately ended up working and I got to the XP Desktop.

FYI: I honestly think that the BIOS "Hard Locked" and was stuck in that crazy loop. It probably happened when the first drive died while it was trying to boot. I took a chance and tried to get a fully formatted hard disk into it to break the cycle and luckily it worked!

If any of you techs ever get into this situation, try the procedures that I did and it may help you.

Devin __________________
Devin Cho
CompTIA A+ Certified Professional (Depot Technician)
CompTIA Network+ Certified Professional

Jun 25, 2011 | Dell Dimension 3000 PC Desktop

3 Answers

Hello, I have a Dell Inspiron 1750 laptop notebook...the other day it was starting a update and the comuter screen had froze and by mistake I turned the power off. When I tried to restart the system, this...


You definitely don't need to get a new hard drive and you might actually be able to fix the problem without rebuilding it, although the chances are slim. Try the following though to be sure:

1. Unplug all peripherals from your computer. This means printers, keyboards, mice, anything. You have a laptop so that should be no problem.
2. Turn on your laptop and immediately after turning it on continuously hit the F8 key.
3. After the Dell screen you should be able to choose what mode to boot into. Choose Safe Mode with Networking. If you go past into the Windows update thing like last time just restart your computer and try it again. If it doesn't work twice in a row, you'll have to rebuild your hard drive.
4. If you can enter into Safe Mode with Networking and it loads up your OS correctly, continue on. If it goes into the Windows update screen you'll need to rebuild your hard drive.
5. Sometimes these error codes can come up when it's a problem with your video card. So go here and download and reinstall the video card drivers.
6. While you're still on your computer if you have an external hard drive, you could backup any data you need. This way if you need to reinstall the OS and delete everything on your computer, you can move it all back over to your computer after the new OS is installed.
7. Restart your computer and let it boot normally. If it works, congratulations, if it goes into Windows update again then you'll need to rebuild your hard drive.

When you rebuild your hard drive just put a Windows install disc into your laptop, restart it, hold F12, and boot from CD ROM. When you're choosing what partition to install the OS to just delete your current partition and then install the OS to that one.

Good luck and thanks for using FixYa!

Jun 01, 2011 | Dell Inspiron 1750 Laptop

2 Answers

Slow write speed


Had the same problem with my WD2500KS-00MJB0. It also has the (widely reported) defect where the thermal sensor is not reporting correctly (ie 40C when it's just been powered on, and should be reading approx 20C!).

My suspicion is that this line of WD2500KS models has a defective thermal sensor, and after a period of time the thermal sensor fails. When this happens, I suspect that the drive firmware tries to lower the temperature by reducing write speed.

My drive was out of warranty, so I used the 'Customer Loyalty Upgrade' discount on the WD Warranty Check site to get a new 500G drive. I still have the old drive, and some technical knowledge, so I'll see if there's a hardware hack to disable the thermal sensor.

Otherwise, go to the WD site's Warranty Check page, and get yourself a (heavily discounted) Customer Loyalty replacement.

Mar 22, 2008 | Western Digital Caviar WD2500JB Special...

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