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My LG Prime touch screen phone is not working right I had it for 7 months. The touch for my phone is frozen I cant text, call, go to my main menu or anything anymore. What should I do about this?

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Have you tried taking the battery out? If you have already tried that, I would suggest calling the company right away (so you're not paying the month for a phone that you can't even use). Until then, you can look for a used phone, like one that you had before the one you have now and switch the account to that one until you get the new phone.
Hope this helps! :]

Posted on May 27, 2011

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Posted on Jan 02, 2017

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KINDLY MAKE A CONTACT TO SERVICE CENTRE SIR BECAUSE YOUR PHONE SENSITIVENESS MAY BE LOST. DUE TO THIS ALSO TOUCH WILL NOT WORK. THANK YOU. advance happy new year

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Whenever i turn my phone on the screen is just black. i can accept phone calls and the touch screen responds when i touch it but i cant see anything.


Hi,the screen of the phone is bad is not together with the touch screen.The screen is located at the back of the touch screen.The touch screen is working fine as you said.

Ones you replace screen, phone will work as normal again.

Take nice.

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How can i block certain number from texting calling me etc on the lg cookie


Hi,

This should be simple enough but this phone is **** and most things aren't staightforward with it,

This is what you have to do:

firstly, I know u prob dont want to do this but like I said, this phone is ****, save the number/s you want to block in your contacts, you must save them under a group, jus choose VIP , lol

Then, on the main screen on your phone, touch the blue icon on bottom right, go to settings, call settings, common setting (scroll down if u cant see it), then select call reject, touch the slider to "On", then touch reject list, then choose the group you want to reject, in this case VIP,

Now, any numbers you'v stored under VIP will not be able to call you or txt you, any probs, email is ssandh10@caledonian.ac.uk

Mar 23, 2010 | LG KP500 Cookie black on T-Mobile U-Fix...

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Hi how do i block 1 number from texting me


hi,

I;ve like answered this Q twice already but its kl

This should be simple enough but this phone is **** and most things aren't staightforward with it,

This is what you have to do:

firstly, I know u prob dont want to do this but like I said, this phone is ****, save the number/s you want to block in your contacts, you must save them under a group, jus choose VIP , lol

Then, on the main screen on your phone, touch the blue icon on bottom right, go to settings, call settings, common setting (scroll down if u cant see it), then select call reject, touch the slider to "On", then touch reject list, then choose the group you want to reject, in this case VIP,

Now, any numbers you'v stored under VIP will not be able to call you or txt you, any probs, email is ssandh10@caledonian.ac.uk

Feb 22, 2010 | LG KP500 Cookie black on T-Mobile U-Fix...

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All of my buttons are frozen, phone starts up via


Hi There,
I believe that the ribbon attaching the keyboard and the screen may have become loose,that is why you are not able to make inputs to your screen. If your fone is still under warranty you should get it replaced as this is a manufacture fault.

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did you checked the settings on your cell because there are some adjustments to the lighting of the screen surely you didn't put lighting and that's why it wont turn on

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