Question about Canon PIXMA Pro 9500 InkJet Photo Printer

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My 9500 printer is not printing one color and ive done the deep cleaning as instructed. how do i remove the print head so i can clean it?

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Turn the printer on.
Lift the cover to expose the print-head mechanism.
The print-heads will slide to a position from where you can "unlock" the ink-cartridge from its holder, and then gently remove the empty(???) ink-cartridge.
Insert a new ink-cartridge (or refill the empty cartridge).
Close the lid.
Print a "test" page.

Posted on May 27, 2011

  • AlienAl Sep 02, 2011

    In "Solution 1", ikkenom answers the wrong question - how to change ink cartridges. The question was about how possibly to clean the print head since the cleaning and deep cleaning don't help. (Try again? You can guess I have the same problem.) Can an ordinary mortal hope to do this, or is it better to have a qualified technician do what the Pixma Pro9500's cleaning program can't?
    AlienAl

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1 Answer

We are trying to get our iP90 printer to print. We have cleaned the print head, replaced both black & color ink. We have done a deep cleaning several times, cleaned with alchol & cotton q-tip....


Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

Apr 04, 2011 | Canon PIXMA iP90 Mobile Printer

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Epson PM240 Photo printer HAS WRONG COLORS


Hi

You should try to use a different cartridge to see if it is the cartridge or the printer itself.

Also, make sure that all of the colors are coming out of the cartridge. You can touch a moistened kleenex to the head to check this.

you should also try a deep clean.

1. Right-click the printer icon, and then select 'Properties'.

2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.

maintdeep.jpg

3. Select 'All Colors', 'Black' or 'Color' for the print head to be cleaned.

allcolorsorblack.jpg



4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)


Please let me know how all of this goes and we can try further things if this is still a problem.

Thanks

Aug 03, 2008 | Cameras

1 Answer

Refilled pixma MP210 color cartridge. Now my printer will not print any color at all, only black


Maybe your printer cartridge that has been refilled got ink clogged. You can bring it to the store where you can let them clean it for you. It must be free for cleaning since it was refilled from them. Hope this help.

You can also clean your cartridge by following my instructions below:
BEFORE DOING BELOW INSTRUCTIONS,TRY TO CLEAN YOU CARTRIDGE FIRST USING THE DEEP CLEAN FEATURE OF YOUR PRINTER, THEN USE PRINT NOOZLE CHECK PATTERN.

1. Uninstall your cartridge.
2. Get a tissue paper.
3. Try to put the printer head over a small piece of tissue paper.

If you will see the three colors in the tissue(Cyan-close to blue, Magenta-close to red, and Yellow). It means it was not clogged, the problem is the chip of your color cartridge and needs to be replaced. But if the colors are blur and or nothing appears, it means the printhead of your cartridge is clog. You can proceed to step 4.

4. Try to put a little amount of water in a small piece of tissue paper and soak the printer head for a 2 min. Then remove it after.
5. Wipe the printer head with a dry tissue paper.
6. Reinstall the cartridge back to the printer.
7. Print a 4 basic colors, RED, BLUE, YELLOW and BLACK.
8. Clean the printer using the cleaning feature of your printer.
9. You can use deep cleaning twice. And Print a noozle print.
10. Hope it could help.



Dec 17, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Have an iP90, but the color ink won't print.


Hi there,
When Printing Becomes Faint or Color are Incorrect, the Print Head Nozzles are probably clogged.
Follow the procedure below to clean the nozzles.
Step 1 : Printing the Nozzle Check Pattern.
Print the Nozzle Check pattern to determine whether the ink ejects properly from the Print Head Nozzles.
a) Using RESUME/CANCEL button.
I) Ensure that the printer is turned on, and then load a sheet of Letter Paper.
ii) Hold down the RESUME/CANCEL button until the POWER lamp flashes twice, and then release it immediately.

b) Windows
i) With the printer on, load a sheet of Letter-sized plain paper in the printer.
ii) Open the Printer Properties.
iii) Print the Nozzle Check Pattern.
Click the Maintenance Option from the Menu.Then click Nozzle Check from the pop-up menu. Then click Print Check Pattern.
iv) When the confirmation message is displayed, click OK.
v) Confirm the nozzle check pattern.

Examine the Print Nozzle.

Step 2 : Cleaning the Print Head.
a) Cleaning the Print head using RESUME/CANCEL button.
i) Ensure that the printer is on.
ii) Hold down the RESUME/CANCEL button until the POWER lamop flashes once, and then release it.
b) If you pressed the Cleaning button on the Examining the Nozzle.
Check Pattern screen displayed after the nozzle check patter was printed, start the Print Head cleaning procedure.
i) Ensure tha that the printer is on.
ii) Open the Printer Properties dialog box.
3) Start Print Head Cleaning,
- Click the Maintenance tab.
- Click Cleaning.
- Select the Print Head to be cleaned, and then click Execute.
iv) When the confirmation message is displayed, click OK.
Print Head cleaning starts when the POWER lamp starts blinking,
Important : Do not start any other operations until the Print Head Cleaning finishes. This takes about 60 seconds.
4) Check the Print Head condition.
i) Click the Print Check Pattern in the nozzle Check dialog appeared after cleaning are done. When the confirmation message is displayed, click OK. A nozzle pattern will be printed. Do not perform any operation until printing is completed.
ii) Observe the printed nozzle check pattern to check the Print Head condition.
iii) If the problem persists after you perforned Print Head normal cleaning 3 times, execute Print Head deep cleaning.

Step 4 : Print Head Deep Cleaning.
If print quality does not improve by standard Print Head cleaning, try Print Head deep cleaning, which is a more powerful process and comsumes more ink.

1) Ensure that the printer is turned on.
2) Open the Printer properties dialog box.
3) Start Print Head Deep Cleaning.
i) Click the Maintenance tab.
ii) Click Deep Cleaning.
iii) Select the Print Head to be cleaned, and then click Execute.
iv) When confirmation message is displayed, click OK. Print Head deep cleaning starts when the POWER lamp starts blinking,
Important : Do not perform any other operations until the Print Head deep cleaning is completed ( about 2-3 minutes).
4) Check the Print Head condition
i) Print a nozzle check pattern to check the Print Head condition.
ii) If the problem persists, perform step 3 again.
iii) If the problem persists, the printer may have run out of ink.
Replace the ink tank.
iv) If the problem persists, the Printer Head may be damaged. Contact your dealer or Canon Customer Care Center.

Hope this helps.
Have a good day.




















Dec 04, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

My MP530 willnot print black printed text. How do I now if the ink head is plugged and what do I do about it?


Hi ...

I would suggest you try and clean the print head and that should resolve the problem. Follow the below steps to clean the print head:

Perform a Cleaning of the print head:
Caution: Cleaning consumes a certain amount of ink. Perform Cleaning only when necessary.
Note: The pattern varies depending on the printer and version of Windows being used.
  1. Click 'Cleaning' to perform print head cleaning from the Pattern Check window and proceed to step 3 of the print head cleaning instructions. If the Pattern Check window is closed, skip this step and proceed to step 2.

    mp_500_win_nozzle_check_abnormal_cleaning.jpg


  2. To perform a print head cleaning from the Maintenance window, click 'Cleaning'.

    mp_500_win_maint_phc.jpg

  3. When the Print Head Cleaning window is displayed, select the target ink group for 'Cleaning'.


    Note: When performing Cleaning for all colors, check 'All Colors'.

    mp_500_ph_cleaning_all_colors.jpg


    Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.

    mp_500_ph_cleaning_black_only.jpg


    Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.

    mp_500_ph_cleaning_color_only.jpg

  4. After selecting the target ink group click 'Execute' to perform the cleaning of the print head nozzles.

    mp_500_ph_cleaning_execute.jpg

  5. When the confirming message is displayed, check the contents, and click 'OK'.


    Caution: Although the Nozzle Check window is displayed, do not perform any other operations until Cleaning is completed.. Cleaning will take about 40 seconds.


  6. Print a Nozzle Check Pattern and examine.

  7. Perform Cleaning again if necessary.


    Memo: If the pattern is still abnormal after two Cleanings, perform up to two Deep Cleanings.


Perform Deep Cleaning of the print head
Caution: Deep Cleaning consumes a larger amount of ink than normal Cleaning. Perform Deep Cleanings only when necessary.
  1. In the Maintenance window, click 'Deep Cleaning'.

    mp_500_win_maint_dphc.jpg


    Note: The layout varies depending on the printer and version of Windows you are using.

  2. When the Deep Cleaning window is displayed, select the target ink group for Deep Cleaning.

    mp_500_dph_cleaning_targets.jpg


    Note: When performing Cleaning for all colors, check 'All Colors'.

    mp_500_dph_cleaning_all_colors.jpg


    Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.

    mp_500_dph_cleaning_black_only.jpg


    Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.

    mp_500_dph_cleaning_color_only.jpg

  3. Click 'Execute'.

    mp_500_dph_cleaning_execute.jpg

    Memo: By clicking 'Initial Check Items' before clicking 'Print Check Pattern', you can see the specific confirmation items in Nozzle Check.

  4. When the confirming message is displayed, click 'OK'. (The Power lamp will blink green and Deep Cleaning starts. The blink stops when Deep Cleaning is over.)

  5. When Deep Cleaning starts, check the contents, and click 'OK'.


    Caution: To prevent interruption of the Deep Cleaning process, do not perform any other operations until Deep Cleaning is completed. When the operation of the printer is stopped, Deep Cleaning is completed. Deep Cleaning will take about 75 seconds.


  6. Print Nozzle Check again.


    Note: If the printed pattern is still not normal, perform steps 1 through 4 of the Deep Cleaning process one additional time.


    Caution: If after two Deep Cleanings the Nozzle Check Pattern is still not normal, turn the printer off and let it sit for 24 hours or more before attempting another Deep Cleaning again. The wait time may allow dried ink in clogged print head nozzles to liquefy, and resolve the problem
If this does not resolve the problem, please reply back and we'll try the next step ...

Don't forget to vote if this helps ... Cheers :)

Aug 01, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

It only prints light color ive replaced branw new


You need a new print head. Don't buy one, though. Phone Kodak (India) and get a new head. Or throw the stupid machine away. Kodak should be sued for producing such poor quality ****.

Jun 30, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Black Ink won't print on my Cannon ip90 Printer


Here's the link to the transcript..
http://www.fixya.com/support/c36778-black_ink_print_cannon_ip90_printer
Please post your comments there if you are not able to reconnect to the session with me..

Mar 20, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

Printer will not print black ink.


I had this problem recently with my IP90. Both the black and color heads were clogged. After running the "canned" routines several times to clean the heads and deep clean the heads...still didn't help...here's what I did:

1. open the top lid to have the cartridges that are inserted in the print head to the middle of the printer.
2. remove both cartridges
3. What is left there is the print head..slightly move it to the right and gently lift the print head lock.
4. Grasp the print head and lift it out.
5. Have severasl paper towels hand and know that you will have color and bw ink on your fingers
6. Put the print head on the paper towel
7. Pour rubbing alcohol on the blk and color heads and let them sit of about 10-15 minutes.
8. after that dry the heads and re-insert them in the printer
9. I put new cartridges in the printer and ran clean and deep clean a few times.
10. May color and black and white print is back!

Hope this helps.

cw

Feb 16, 2009 | Canon PIXMA iP90v InkJet Printer

1 Answer

Canon PIXMA iP4000 Will not print red Deep clean won t work Other colors OK


remove print head assembly. clean off.
print head not on cartridge. 

Jun 04, 2008 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Color Printing Problem


Remove all ink cartridges and replace them securely in position.That may be the problem always.
Print nozzle check pattern.See for any missing patterns
Give a head cleaning
Again print nozzle check pattern.If it is ok leave it, other wise give a deep cleaning
  1. If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. (After a given time interval, ink could dissolve itself, resulting in ink unclogging.)
  2. Atleast a multi colour( like your visiting card) page should be printed in a week time. other wise the ink may clog in the head.

Mar 29, 2008 | Canon Pixma MP500 All-In-One InkJet...

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