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When I turn the TV on I can see the picture only a few seconds and then appears a blue box that says 18G1W016 FACTORY. I can not see more the picture. The same happens if I put a DVD, the movie is playing but the blue box can not be removed. I can not watch nothing.

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Good day!


I think is on the set-up please try to go to the menu using remote control then go to settings and find the default set-up.

Thank you

Posted on May 27, 2011

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