Question about Sony Cyber-shot DSC-N1 Digital Camera

2 Answers

When I turn the power on, the screen shows "turn

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  • Sony Master
  • 890 Answers

I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.

  • Turn off the camera.
  • Remove the battery pack.
  • Press and hold the power button for 30 seconds.
  • Allow the camera to remain without power for 60 seconds.
  • Reinsert the battery pack.
  • Turn on the camera.

Also try initializing the Camera if you're able to access the Menu items on the Camera. The Initialize option will be available under Setup or Main settings Sub Menus.

If the issue persists again, service is required. Please click hear to locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Posted on May 27, 2011

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  • Master
  • 3,083 Answers

This type of problem can be caused by either a lens issue, or power problem. The following web blogs delineates things you can try to get the camera working again. They say about 50% of the time they can be fixed trying their suggestions:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
If none of those things helps, try these steps:
http://camerarepair.blogspot.com/2007/11/simple-fix-for-dead-cameras-that-wont.html
If the camera still doesn't work, you can take it in to a local repair shop, but get an estimate first. Repair can be high, and justify just going ahead and buying a new one.
Good luck, and hope this helps.

Posted on May 27, 2011

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When I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's...


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Not working always show "turn thepower off and on


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.


·Turn off the camera.
·Remove the battery pack.
·Press and hold the power button for 30 seconds.
·Allow the camera to remain without power for 60 seconds.
·Reinsert the battery pack.
·Turn on the camera.



Also try initializing the Camera if you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.

If the issue persists again, service is required. Pleaseclick hearto locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Aug 01, 2011 | Sony Cybershot DSCW310 Digital Camera

1 Answer

My Cyber Shot DSC W55 when i open it the lens keeps moving forward and backward and then something shows on the screen which says First "ACCESS" then the next one is "Turn The power off and...


Hi,


Error: TURN THE POWER OFF AND ON AGAIN or Access is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Feb 24, 2011 | Sony Cyber-shot DSC-W55 Digital Camera

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