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I need to close my account from the outside becuase there was something in my account mail that has a virus in is and now my computer is infected and I'm having to get my computer fixed. But once my accout is enter into there is a virus in my mail. I need you assistance you can email me at j21carrillo@gmail.com but please I need my account closed my yahoo account is jesselilbxr@yahoo.com

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  • Ben Beharrell May 26, 2011

    Hello j23carrillo,

    I am assuming you were told there was a virus in your email that got in perhaps? When you get your computer back, I suggest installing a good antivirus software first thing. A few good ones I can suggest are AVG Antivirus Free, avast! Free Antivirus 6, or Avira AntiVir Personal - Free Antivirus.

    Do you remember the passwords you used to log in to your email accounts? If a virus got into your computer from your email, you would need to open the infected message to become infected. If you believe your email accounts have been compromised, I would suggest forgetting about them and creating a new email address with your preferred email service.

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You need to get a really good virus program which will detect the virus on your computer. You also get an malware program too for spyware. Viruses will effect everthying on your computer but before you get your computer fixed try this first.. I used Panda Cloud which is free and it is a really good program! Another good program for malware is IO Security 360. Do a deep scan after you install the virus program and malware program. Another good program for your computer is Advanced System Care 4 with is also free and it keeps your computer working really well and it cleans your computer of files you don't need. It also has tools that lets you know that you have founds and it fixes it.

Posted on May 26, 2011

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