Question about Yahoo Mail

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I installed ie 9 now yahoo mail locks when sending new mail showing a loading message but no confirmation that mail was sent and to move out of screen have to shut ie9 and reenter ie9 and yahoo mail. Sent messages confirm that the email was sent, cant forward anything as it just locks up. No sign of virus issues from my avg av system Any thoughts please?

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Well, it looks like there's some add-ons or plugins issue. First of all, I would suggest you to try accessing your yahoo mail in another browser eg. Firefox, this is just to make sure no antivirus or no other system errors involve with this issue. You can download Firefox from HERE. If it works, I would need to know few more details. But if it doesn't work, uninstall or disable any antivirus/firefox program installed on your computer and see if that helps or not.

Also, make sure Java and Flash is installed.

Is this the first time you try to access yahoo mail in Internet Explorer 9 or have you been using Internet Explorer 9 for a while without any problem? If the problem started today or recently, have you installed any toolbar or plug in or add-on recently? Try uninstalling them one by one while you restart your internet explorer and see if that helps or not. If nothing seem helpful, uninstall Internet Explorer 9, restart your computer and access the internet through the previous version of your Internet Explorer, if it's windows xp, you'll get Internet explorer 6 or 7 but if your system is Windows Vista or Windows 7, you'll get Internet Explorer 8. Still no joy?

Restore your system to previous date.

All these may not be very easy for you, but I hope you will be able to understand what I've mentioned. Let me know if you need further help.

Good Luck.

Thanks for using FixYa.

Posted on May 26, 2011


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