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My xbox says the disc is unreadable - Video Game Consoles & Games

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  • Master
  • 943 Answers

Just as the console says, the disc is unreadable. This could be as a result of a scratched surface or a faulty lens. Also, if your DVD drive is region protected, you might be trying to play a disc that is not designated to work for the region of your DVD drive.
First of all, you have to use a soft lint less material to wipe the surface of your disc clean. Do this carefully as doing it wrongly may cause further damage to the disc. Also, if you have changed the position of your console(vertical to horizontal or vice-versa) while this disc was playing, I am sorry but the disc is gone and there is absolutely nothing that can be done to it. This is applicable to the older versions of the console.
Also, you can try to load other dsics to see if the problem is coming from your lens and if it does the same thing, then you can try to get a lens cleaner disc and clean the lens of your console or replace it if the need arises.
Lastly, some of the disc drives that comes with the console are not designed to work with all kinds of disc. Maybe your is just having the same issue. Try going through your manual to see what region code disc your console is designed to work with.

Posted on May 26, 2011

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sarkey
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SOURCE: Disc unreadable

sounds like dvd rom m8 try it on another console or try anther rom on yours first b4 buying 1

Posted on Nov 26, 2007

  • 6 Answers

SOURCE: xbox

Make sure your box is not blowing really hot air and nothing is right behind it blocking it. I get disc read errors when its hot. Turn it off for a few minutes and let it cool down. Consider the xbox360 fan add on. From what your saying as long as it is not consistant it is just being TEMPramental . ALWAYS turn it off when your not using and be real nice to it. If the problem is consistant go back to solution 1 as a new or fixed xbox is better than one that may be running into problems.

Posted on Dec 11, 2007

  • 48 Answers

SOURCE: unreadable xbox 360 disc

more than likely the dvd drive has gone bad. i offer a repair service if you want to email me at blue_dragon45801@yahoo

Posted on Jun 27, 2008

  • 28 Answers

SOURCE: My xbox 360 keeps saying disc is unreadable!

bad disc drive most likely, unless you tempered with it...could also be a bad connection

Posted on Feb 07, 2010

  • 69 Answers

SOURCE: My xbox has suddenly started "Disc Unreadable please clean etc.."

If you are sure the CD works on other consoles, and if you are sure there is no dirt or dust in your console (please do not try opening it, that would only damage it), then you can always call the support. If they do not know this, and it is as new as you just stated, then I am sure you can use your warranty to get a new xbox, so the company can look for the problem. (you can use the warranty on two ways: the easiest way is going back to the shop you bought it in, they would send it to the company to you and would directly give you a new console. The second way is to directly sending it back to the company (with warranty/note? not sure about that, but I'm sure you can find it on their site or from their support) and demanding a new one. Of course this is free of all costs, but the fastest way is the first way of course (also free).

I have no idea where I could have pressed my enter key, so I'm sorry for the long text. ^^

Posted on May 04, 2010

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Fifa 13 says unreadable and all other games work


sounds like the fifa 13 is scratchd 1 go to bathroom 2 use soap 3 dry the disc 4 insert disc into the drive and restart the console 6 if this dosent work call xbox they will give support

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Sounds like a bad spot on the disc. Or, it could be the drive itself.
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have you checked if its similar to your region ?
for instance if your Xbox uses Pal region supported games and you have an NTSC region Disc , it will probably say something like "disk is unreadable or region format is not supported "...thats the only conclution ive got in mind...that or the disc is plain empty or corrupted from the manufacturing company ? i hope it helps :)

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Courtesy of Microsoft, here is the way to troubleshoot the problem with the 360 not reading discs:

http://support.microsoft.com/kb/909819

http://www.geekinspired.com/geek-inspired/gaming/how-to-fix-the-unreadable-disc-error-xbox-360/

Keep in mind, try other 360 games as well to determine whether its the game or a problem with the dvd drive itself.

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Xbox displays disc unreadable error on any disk


Look here for more information: http://support.microsoft.com/kb/909819

Look at the link and try some of the suggested tips, like removing the memory units, etc. Microsoft suggests that damaged/dirty discs could be the culprit as well as discs that are from different regions; however, if your console keeps doing this with *everything* you try to play or watch, then this could be the sign of a defective disc drive, or a sign that your Xbox is about to kick the bucket. A former friend of mine complained about unreadable disc errors and then a few days later, his Xbox red ringed.

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1 Answer

My xbox 360 keeps saying disc is unreadable!


bad disc drive most likely, unless you tempered with it...could also be a bad connection

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1 Answer

Disk unreadable but clean disk not scratached


http://www.youtube.com/watch?v=iOmNtrStDgM
Turned on your Xbox 360 console one day and and when you try to play your game you got the message "This disc is unreadable" OR "Unplayable disc".....??
First determine whether it's a fault with the disc or not, by having a look on the disc itself & make sure it's not scratched and there are no flaws even on it, and try other game discs on your Xbox 360 console .
If your disc is scratched or have flaws try putting other discs in your Xbox 360 console just to make sure it's the disc not the actual console causing the error, If other disc are working fine, refer to the scratched discs page on our website to know what are the steps you have to follow to get it sorted out.
If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

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2 Answers

Disc unreadable


sounds like dvd rom m8 try it on another console or try anther rom on yours first b4 buying 1

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