Every time I print a Word doc, the printer prints about 6 lines before ejecting the page and starting over again printing the entire file. The page eject only occurs on the first page of a word doc, prints the rest of the doc fine and it only occurs when printing word documents, no other types of files.
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follow these steps
1) Press ST1+READY button together
2)Turn on the tvs speed 40plus passbook printer
3) The 4 LED will blink 4 times. Release the button ST1+READY immediately after 4 blinks
4)PRESS ST1 - ST1+READY+EJECT starts blinking
5)again PRESS ST1 - ST1+EJECT+ST2 starts blinking
6)again PRESS ST1 - ST1+EJECT starts blinking
7)again PRESS ST1 - ST1+EJECT starts blinking
8)again PRESS ST1 - READY+EJECT starts blinking
9) printer is READY wait and PUT PAPER.
10) The paper goes in and comes out 3 times. will take about 2 minutes.
11) Paper ejects automatically after printing.
12) turn off the printer and turn it on.
hello You either have to change the ink cartridge or try to clean the ink cartridge nozzles as described in the user manual; http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf On page 54 it states the following:
To clean the ink cartridge nozzles: 1 Load plain paper. For more information, see "Loading Paper" on page 19. 2 In Windows XP, click Start-Control Panel-Printers and Other Hardware-Printers and Faxes. In Windows 2000, click Start-Settings-Printers. 3 Right-click the Dell Photo AIO Printer 924 icon. 4 Click Printing Preferences. The Printing Preferences dialog box opens. 5 Click the Maintenance tab. 6 Click Clean Print Cartridges. 7 If the print quality has not improved, click Print Again. 8 Print your document again to verify the improved print quality. 9 If you are not satisfied with the print quality, wipe the ink cartridge nozzles, and then print your document again.
Try printing pages 1 through 25, let printer cool down, print pages 26-46. I'm, thinking it's a print head overtemp problem. If the second printing will not do the complete 26 to end, let the printer set for a longer time to cool off and try again.
In printing web pages and email please try to check also the print setting before you print the page cause word document files and web pages are not the same in there printing setting. Web pages and emails has different setting so my recommendation is that when you print email and webpages next time then please check the printer settings then modify it the same settings as you wish or as your word document's output. Thanks