Question about Brother MFC-7340 All-In-One Laser Printer
As the fax receives and prints incoming faxes ok then the print engine is working ok. the fact that the problem arises when copying or scanning indicates the problem is with the scanner or software that controls the scanner.
First clean both scanner glasses and the white area (white reference) under the doc feeder. When you are happy all is clean, follow the following instructions:
Press menu, * 2864 within 3 seconds. the display will show "Maintenance"
now press 55. The scanner will initialise and go back to "Maintenance"
now press 99 and the machine will go back to the default screen showing date and time.
Now do a copy. if you still have the lines or its all black then you will need a new contact image sensor. If all is well then that was a good cheap repair.
Posted on May 26, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 04, 2013 | Epson AcuLaser CX11NF Printer
Feb 22, 2010 | Brother IntelliFAX 560 Plain Paper Fax
Feb 07, 2010 | Brother IntelliFAX 775 Plain Paper Thermal...
Sep 17, 2009 | Office Equipment & Supplies
May 06, 2009 | Brother IntelliFAX 4100 Laser Fax
Mar 17, 2008 | Brother IntelliFAX 2800 Laser Fax
Dec 03, 2007 | Samsung CLX 3160fn All-In-One Printer
Oct 26, 2007 | Brother MFC 8500 All-In-One Laser Printer
207 people viewed this question
Usually answered in minutes!