Question about Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

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The brush does not work on my dc15 animal, there is great suction but after about 20 seconds it sounds like something has got blocked in it although nothing is clogged, filters and hoses have all been cleaned but the brush still wont go round

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Hi there,

Sorry to hear you're having a problem with your DC15. You might find it helpful to visit the Support section of our website and follow these simple steps:

http://www.dyson.co.uk/support/help.asp?article=903&product=DC15-ANIMAL

You should find this resolves the issue. However, if you're still having difficulties, please get in touch with us free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.

Kind regards,

Jack
Dyson Customer Service

Posted on Jun 24, 2011

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