Question about Philips GOGEAR SA6045 MP3 Player

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Go gear mp3 it keeps coming up file not formatted

I have just bought a gogear mps player and have tried to download my music on to it.It shows up on the mp3 player screen but wont play anything , it comes up file not formatted.

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  • Elizabeth Dalton Aug 17, 2008

    The solution above is correct. Although Phillips says that the Gogear is compatible with WMA files, we found the same problem. So you need to either download a converter and convert your music files to MP3, or as we did, delete your songs and load them on again as MP3.

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Try to download the songs in mp3 format

Posted on Aug 16, 2008

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MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
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I have one go gear player so in that i coped some songs but when i playing player its showing no files ............can u tell me what is the problem .


MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
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What converter should i needed for my philips gogear aria can't able to download songs...


MP3 players can only play music files in mp3 file format.You need to convert your CDs to mp3 music files onto your computer ordownload them from the Internet and then copy them to your MP3 player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
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Mar 03, 2011 | Philips GoGear Ariaz MP3 Player

1 Answer

My mp3 player won't let me play music and keeps on coming up with "this file format is not surported"


  • Be sure the music is one of the following formats, otherwise it will not play on your GoGear SA6045 MP3 player

  • Supported digital audio standards
  • MP3, WAV, WMA,ADPCM
  • You can download a free format converter at this website: http://www.formatoz.com/
  • Good Luck, I hope this helps
  • Please do not forget to rate me
  • Thank you
  • Nov 30, 2009 | Philips GOGEAR SA6045 MP3 Player

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    Mp3 showing file format not supported


    The GoGear is very particular about which file formats it will accept. If you only download files in mp3 format, from a music service such as eMusic, you will never have any problems. If you download WMA's, the WMA may not have the right license type, and you will get exactly the error message that you are describing. The GoGear is not compatible with iTunes at all.

    Download only files in mp3 format, and you will solve your problem.

    Mar 22, 2009 | Philips GOGEAR SA6045 MP3 Player

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    Hi ive bought a philips mp3 go gear audio player and tried to upload my music, ive done it through windows media player then buy drag and drop and its still saying file format not supported . any ideas how...


    Well that is DEFINETELY the place you got your music from wich caused that, Try changing the place you download music from to, LIMEWIRE... And if it still doesnt work then somethings wrong with windows media player... SORRY IF THIS ISNT ENOUGH HELP... :S

    Nov 24, 2008 | Philips GoGear HDD6330 MP3 Player

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    Philips GoGear SA3245/37


    Those WMA's have a particular DRM-encryption system that the player does not recognize - they have play rights, but no real transfer rights. Convert the files to Mp3 format using Media Monkey and you will be fine.

    -Tha Mp3 Doctor

    Oct 25, 2008 | Philips GOGEAR SA6045 MP3 Player

    1 Answer

    Wont play music


    The songs are in the wrong format - they are probably DRM-encrypted WMA files that you are trying to transfer, and the license on those files are wrong; they are either "fixed-term" or lack "transfer rights"

    To resolve, either upgrade your music svc subscription, or convert the songs to Mps format

    Jun 05, 2008 | Philips GOGEAR SA6045 MP3 Player

    1 Answer

    MP3 Philips GoGear HDD1630/17


    Omg, none of the b*%#&#@ in costumer support was able to help me out and I know it could be frustrating. Here Is a sloution took me five hours to come up with it finally found it if you are having this problem you could not probably restore factory settings from your go gear. But after doing what I tell you this is the way your gogear is going to be back to Normal.
    1st. Connect your gogear to the computer with usb cable.
    2nd. Don't enter windows media player or device manager or anything to that has to do with the go gear.
    3rd. Go to thisweb page (http://www.usasupport.philips.com/consumer/productDocuments.html?ProductCode=HDD6330/17&subCat=HDD_AUDIO_JUKEBOX_SU_us_CONSUMER) Scroll down on the page and download (Firmware Upgrade Software).
    4rd. Save the files to your documents they are zip files so unzip them and save them to your documents.
    5th. Open your gogear on "my computer"(folder).
    6th.Take the two files you saved on your documents they should be(DeviceDiversity) and (FWImage.ebn) and drag them to the folder named "Data" in your philips go gear.
    7th. Disconnect the gogear(mp3) it should turn back of. If not turn it back on manually.
    8th. In your gogear(mp3) go to "settings" then scroll down to "Factory Settings" and "Restore Factory Settings"
    9th. Let the demo do it's magic.
    10th. After 10 minutes get off the demo by pressing the off switch.
    11th. Reconect the gogear(mp3) and go to "My Computer" right click the philips gogear and left click on Format. Let it Format, when done click (ok).
    12th. Disconnect the gogear after you are done formating.
    13th. Reconect gogear and then synchronise your music with windows media player.
    14th. When done sychronising !ENJOY YOUR MUSIC!

    This took me a long time to find out whope it works for you.
    The Asswholes in costumer service are not profesionals don't know shit and they would wana charge you $40 to get this fixed plus shipping and handling. hope my article helps you Bye.;-)

    Dec 27, 2007 | Philips GoGear HDD1830 MP3 Player

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