Question about Philips SA5245/02 Digital Media Player

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Hi my Philips SA5245/02 MP3 is having compatability problems with my pc. The device produces a triple bing noise when its connected but then nothing - cable is tested OK as is USB port. The MP3 works fine on my old computer (Windows 2000) but new one (Windows XP) isn't interested. Shows on My computer as "removable disk E" but when I click on it it asks me to insert disk. Philips have given me a compatability update but its made no difference - any ideas?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

ThaMp3Doctor
  • 8596 Answers

SOURCE: philips go gear 6gb not connected.

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 11, 2008

  • 4 Answers

SOURCE: Philips Go Gear MP3/Video Player 2 GB (Model SA3125)

The Phillips Go Gear is not compatible to Windows Vista, and there is nothing one can download to make it compatible. I contacted Phillips, and they said that there are no plans to update the software so that it works on Vista. Pass this to everyone that is having a similar problem. Contact Phillips on their website, and request that the Phillips Go Gear software be updated to include Windows Vista. If more people raise a stink (especially threatening never to buy Phillips products), maybe something will be done.

Posted on Oct 19, 2008

at_some
  • 2 Answers

SOURCE: Firmware won't update; Player won't turn on or show up on PC

well done XP! device repaired :)
I'm so happy I didn't sell my travel notebook,
good enough for running XP slowly... very slowly.
I will left more space now than last time. Why I didn't
thought that some kilobytes aren't enough for operating.

Posted on Aug 26, 2009

ruwidperd372
  • 279 Answers

SOURCE: Wont charge from a wall socket

the AC to DC adapter might be out of order, check it up

Posted on Apr 10, 2010

  • 482 Answers

SOURCE: Hi, I have an PHILIPS SA5245/02 and when i switch

What you can do is described very well at this Philips page:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA5245%2F02&dct=FAQ&faqview=1&new_tmpl=1&refdisplay=PAV_GENERAL_HANGUP_1&refnr=0073626&scy=HU&slg=ENG

Try to follow the steps and you can believe that your player will work fine again.
Udv:
gylacz

Posted on Jun 24, 2011

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1 Answer

Is philips compatable w mac?


Hi Colombianamo,

If you're trying to connect your device to your system, please be advised that Philips GoGear HDD6330 MP3 Player is not compatible with Mac systems. The disk utility will not see it as a mountable driver.

Hope it helps.

Thank you for using FixYa.

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

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There is a program that came with the installation CD called Philips Device Manager - you have to open it and click on the Repair tab. The program is available from Philips website if you have lost the CD.

-Tha Mp3 Doctor

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xxx

There is a program on the installation CD called the Philips Device Manager - it has a Repair option. If you have lost the CD, you can get the Device Manager from Philips website.

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor
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1 Answer

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

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1 Answer

When i charge it it turns white after that it shows a problem of......


Run the Repair tab in the Philips Device Manager that came on the installation CD

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

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1 Answer

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

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The PSS110 is not fully compatible with Vista.

You can download the Philips Device Manager for the PSS110 from:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&cat=MP3_PLAYERS_CA&sct=SHOQBOX_SU&session=20080627080823_82.5.154.61&grp=PORTABLE_ENTERTAINMENT_GR&ctn=PSS110/05&mid=Link_Software&hlt=Link_Software

The software is not Vista compatible so you will have to run it on an XP machine.

Run the Device Manager and select the repair option. This will update the firmware and replace the system files.

Make sure the player is connected to the mains during this process.

Use the Philips Device Manager

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Which model do you have?

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Install and run the Philips Device Manager from the product CD.

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If this doiesn't help, then the problem may be a faulty hard disk.

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