Question about Nintendo DSi White Console

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My dsi has froze and it wont turn off what can i do

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Take out the battery and memory card then plug in the charger see if that helps

Posted on May 26, 2011

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2 Answers

My dsi xl froze when i turned it on but doesn't turn off. what should i do


  • Sometimes the DSI will freeze. The only way to get it back to normal is to remove the battery for a minute and re-install it. Then power it back on and your DSI will return to normal. I usually pull the battery out for a minute to reset the DSI before bed to reset it so it does not freeze on my when I am gaming during the day. Otherwise every so often it will freeze. Happt gaming.

Regards, Tony

May 20, 2011 | Nintendo DS Lite Console

1 Answer

Dsi screen froze now i get a shape with menu and a q mark beside it


Hold power button down for 5-10 seconds and it will? turn off, or take off the battery.

Oct 17, 2010 | Nintendo DSi Red Console

1 Answer

My dsi Froze and i tried holding it for more then 30 seconds and i do not want to take the battery out. what do i do?


your dont have to take it out just try turning it off then turn it on again, if you were playing in the dsi or ds card blow it below

Feb 08, 2010 | Nintendo DSi Black Console

1 Answer

My dsi froze on dsi browser


try resetting the system by taking the battery out for a few seconds and then relace it

Nov 08, 2009 | Nintendo DSi White Console

1 Answer

My dsi froze and when it came back on all my things were gone like it had been reformatted and it also says it needs passwords helppp


you should factory reset it, apparently it is done by holding down all the buttons except for the d-pad (directional pad) and turning it on but im not positive, i havent tryed it yet.

Oct 29, 2009 | Nintendo DSi Black Console

1 Answer

Hi my dsi has froze, when you turn it on the touch screen will not work, then when you get into the start screen it is stuck on pictochat nintendo the only thing you can access is the camera by r + l...


it isnt frozen its broken send it into nintendo and they will repair it for free if it is still underwarranty if not you will have to pay a fee depending on what is broken
this has happened to me i sent it in and when i got it back it worked perfectly

Sep 29, 2009 | Nintendo DSi White Console

4 Answers

Hello. I just bought a dsi and a r4i card but the


I have this issue also and i only bought mine last week. I have a DSi and the card is for a DSi. During glame play it froze so i turned it off and back on and then its saying theres no card inserted in the DS Game card slot.
I have a DSi version 1.3A <does this make a difference?
It was working fine before.

Jul 07, 2009 | Nintendo DSi White Console

2 Answers

My Dsi has frozen


Hold the power button down for around 10-12 seconds. This has worked each time on my daughters.

Jun 15, 2009 | Nintendo DSi Black Console

1 Answer

My dsi froze


  1. You can trying loading your music on a different SD card to see if that resolve the freezing issue
  2. You can call Nintendo if you still have warranty and see they can replace the unit. With this option you will have to ship your DSi out and wait 4-6 weeks or more for it to return.
  3. If you had recently purchased your DSi I would return it to the place you bought it from and exchange it for a new one
Hope this helps

Please Rate My Solution, Thanks.

May 06, 2009 | Nintendo DSi Black Console

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