Question about Creative Labs ZEN V Plus MP3 Player

3 Answers

Recovery Mode Stuck in recovery mode

Posted by on

  • 1 more comment 
  • lil_jerry_pi Aug 25, 2008

    Pease help me

  • Anonymous Aug 25, 2008

    Stuck in recovery mode

  • caymli May 16, 2009

    My Zen V Plus is stuck in recovery mode with a screen that says clean up, format all, reload firmware, and reboot.
    I have downloaded the latest version of firmware, that did not help, I've tried shutting off and rebooting, that did not work, someone please help


×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

Hi! I think you should try this (i've already tried it and it works):
1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reset" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo! You have your Zen as new and should not have problem. Good luck!

Posted on Feb 26, 2009

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 4 Answers

There's actually a reset button on the Zn. It's under the "on" switch, that small hole right under it. You need a pin or paperclip to press it though, and when you do, the screen will go black. Turn the Zen back on and it should be back to normal. Or you can wait about 15 hours for it to die and then recharge it, it's your call.

Posted on Aug 17, 2008

  • patriothater
    patriothater Aug 17, 2008

    Sorry, that solution was for a frozen Zen. You need to download new frimware by going to the Creative website, clicking "Support" at the top of the screen, click "MP3 players", click "Zen V Plus", and the firmware download should be second to the toop of available downloads.

×

Firmware

Posted on Aug 17, 2008

5 Suggested Answers

  • 19 Answers

SOURCE: Creative Zen Touch stuck in "recovery mode"

for anyone else who still have unusable devices and the device is not there for the firmware but it is for anything else do this:

1. Plug in the player.
2. Goto device manager remove it's drivers and remove USB Roots (dont worry they'll all reload)
3. Reboot and unplug the player.
4. After windows loads goto add/remove programs and uninstall windows media player. Select downgrade.
5. If it asks you to reboot do so.
6. Then locate c:\program files\creative and just manually delete the folder you can put it back on if you wish later but it's useless and outdated junk.

Now reboot. Plug the device in and install the firmware.

If this works as good for me as anyone else lemme know.

Dan

Posted on Mar 13, 2008

SOURCE: Creative Zen Touch stuck in "recovery mode"

maybe you can find help through this tool: http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

Posted on Apr 26, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: need help with recovery mode

Use voluem + method listed below:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

  • 9 Answers

SOURCE: Getting out of recovery mode

I have the sleek photo and mine bugged out yesterday. It would go to the splash screen and then go blank and just sit there. Nothing would respond. I tried reset, reboot and other things too. My pc also would not recognize the player. To make a long story short, I tried other suggestions I found on the web. They didn't work and my player would now only go to a garbled splash screen and go right to the recovery screen.


I had the new firmware, but I couldn't use it because the pc wouldn't detect the goofy player. Then I ran across a site that mentioned that Windows Media Player can cause player recognition problems. I removed both WMP (mine was 11) and WMP runtime using the add/remove programs option on the control panel. I restarted the pc and BAM! the player was now recognized. I ran the new firmware application and the player works fine now. The key for me was getting rid of WMP and the WMP runtime.

Posted on Aug 19, 2008

  • 1 Answer

SOURCE: how do i switch to recovery mode

put it in lock mode and hold the record button.
then connect the usb cable while still holding the rec button.

Posted on Jul 27, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Stuck in recovery mode


Try downloading the MP3 Player Recovery Tool off of the Creative's web site.

Oct 08, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Stuck in recovery mode


Hi,
Sounds like the actual firmware is corrupted. You might try loading the firmware on the Recovery Mode by using the firmware upgrade available at Creative's website.

Hope this helps

Chris (ziraffa)

Jan 09, 2009 | Creative Labs ZEN V Plus MP3 Player

8 Answers

Stuck in recovery mode, firmware problem


i have the same problem of recovery mode. can you help me please

Jul 12, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Recovery mode


to reset this player -- take out the battery and put back again.
In the recovery mode do the following: format the HD, clean the firmware. If those two go smoothly, go to creative.com and download the firmware, connect player to PC(still in recovery mode) and run the downloaded firmware.

Jun 21, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Recovery mode for Zen V plus


The step-by-step process for doing the recovery mode is at Creative's website:
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=107,E=0000000000366987556,K=3577,Sxi=5,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(26219)

May 12, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Recovery mode


plug the player into a computer that has zen software and it should then come back out of recovery mode , try to stop player playing when you are finished with it so it doesnt keep going to recovery mode

Mar 10, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Still Stuck in Recovery Mode.


Recovery mode:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Feb 17, 2008 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs ZEN V Plus MP3 Player Logo

354 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...