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Hi i have recently got a lg surround system without a manual, i think all the speakers are set up correctly as i have done a sound test on it and they all seem to make noise however i am having trouble finding were to put all the wires to set it up threw my tele/dvd. i have one wire correct ( i think) the AUDIO OUT wire is in and sound is coming out of the small speaker however the other 4 standing speakers are notmaking any sound. any suggestions ?

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  • matty fuzzard May 26, 2011

    i am gratefull for you pointing out what faults there may be however i have done a sound check on the surround sound and all the speakers are set up correctly, when u say i should have 2 RCA jacks on my tele and surround sound i have a scart that goes to a white yellow and red and another scart that goes to 2 black jacks that say AUDIO IN and AUDIO OUT and 2 yellow jacks that say VIDEO OUT and VIDEO IN. I have tryed numerous ways to put it in the back of the surround but only one seems to work, the VIDEO OUT jack is plugged into the CENTER and only the small speaker is working. I do not know the exact make of my surround system but the closest model i can find is the LG HT752TH, maybe this helps? thanks alot

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You should have 2 RCA jacks on your TV and on the back of your receiver ... a white and a red. These are the left and right audio jacks. Generally, I hook up the audio out from the TV to the DVD player, then from there into the receiver ... this makes it easier to turn off the connection to your receiver if you want to use the TV speakers for news and whatever (by turning the DVD player off). Once the RCA cables are all hooked up, the information should have no problem transferring to your surround sound receiver. Now that the connections are all made, check the settings on your receiver. Make sure that you have the surround sound turned on, and that the receiver has all speakers selected (hunt through the menus and find the "dolby 5.1" or "THX" surround options and turn one on. This SHOULD resolve the problem.
If this did not repair your issue, make sure that all of your equipment that you are running through is all capable of surround sound (if you have a really cheap DVD player like me, it may not be able to handle surround sound). If your TV is surround capable (LCD, Projection, and Plasma TVs are usually all capable of this ... CRT tvs are not always capable) but your DVD player is not, hook your TV's audio RCA cables directly to your surround sound receiver and you should be set. If your TV and DVD player are not capable of Dolby or THX surround sound, then you will probably not be able to use that feature, so your satellite speakers might not work, but the main left and right should still work fine.
One other thing that I have had issues with in the past is the connections on the back of the receiver. If you are using speaker wire (a lot of newer systems have input jacks instead of wire because they are easier to deal with) then make sure you have stripped enough of the wire to make a good connection in the back of your receiver. If you have too little wire exposed, or if you have pushed the wires in too far, the insulator on the wire will block the connection. To be sure this is not the case, be sure that only the exposed part of the wire is sticking into the back of your receiver. Also, make sure that you are not trying to run too much wire between the receiver and the speakers -- if you have a 100ft wire between the system and the speakers, they might not be getting a strong enough signal to work -- you can buy a signal amplifier for your speaker wire, or you can use a shorter wire.
Most likely you have to find the settings in your menu and turn on the other speakers. If the sound test worked for all of the speakers, the connections are all good, and it is the system not telling the speakers to work.

Posted on May 26, 2011

  • matty fuzzard May 26, 2011

    i am gratefull for you pointing out what faults there may be however i have done a sound check on the surround sound and all the speakers are set up correctly, when u say i should have 2 RCA jacks on my tele and surround sound i have a scart that goes to a white yellow and red and another scart that goes to 2 black jacks that say AUDIO IN and AUDIO OUT and 2 yellow jacks that say VIDEO OUT and VIDEO IN. I have tryed numerous ways to put it in the back of the surround but only one seems to work, the VIDEO OUT jack is plugged into the CENTER and only the small speaker is working. I do not know the exact make of my surround system but the closest model i can find is the LG HT752TH, maybe this helps? thanks alot

  • Dave
    Dave May 26, 2011

    There is a link in the middle of this page to get to the user's manual for the model number you gave:
    http://www.lg.com/uk/support/product/sup...

    if you download the PDF and scroll down a bit, you should see a couple of diagrams of the back of the system. If this is (basically) the same as your system, we can work with it. If you have an HDMI output on your TV, the whole thing will be a lot easier -- just connect that to your surround sound system (according to the PDF that should be all the way on the right when looking at the back of the LG system). If you do not have an HDMI cable, you should still be able to work it. Just to the right of the center of the back (just a little to the right of the speaker jacks) you should see the [yellow] [red and white] RCA inputs for your system. Connect the yellow output from your "monitor out" to your TV to get picture. Then connect the red and white "audio Outputs" from your TV to teh "Audio Inputs" on the back of your LG. This should give you the option to make it work. Next you will have to go into your settings on your LG and make sure that your audio is set to "Aux" -- the input from the TV. According to the PDF, if you are playing a DVD or blue-ray or whatever from the LG, you should no have to worry about the audio as all of the connections are internal -- just make sure you have your LG set for DVD mode instead of AUX Audio.

    You should keep in mind where the sound should be coming from -- if it is from the LG, then you do not have to worry about the plugs -- just the Menu settings. If you are trying to get the sound from the TV (if your Cable / Satellite / DTV converter is plugged into your TV, then you will need to have everything set to take the audio input through the Aux audio input on the back of the system -- once again in your menu settings).

    If you are like me and don't mind a jury-rigged system, you can buy a converter plug from Radio Shack that combines the Red and White RCA cables to a 1/8" headphone jack and plug that into the "audio in" in the front of the system (according to the diagram in the PDF file). The cable itself has a headphone jack on one end, and splits in two (red and white) on the other end. I have one hooked up to my computer right now and can take a picture if I didn't explain it clearly enough -- it's just a pain for me to upload the photo.

    I really hope that helps ... good lusk!

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If you give the model number of your LG system I can find a manual for you.
Are you trying to hook up a TV/DVD through a headphone jack or two RCA plugs?
Most Tv's these days will support 5.1 audio systems but some have to be set that way, otherwise you'll only get sound from one or two speakers. Check the settings menu on your television for anything labelled "sound output".
Also, check your sound system, it may have options for stereo/5.1 surround/etc.
Please reply with the model number of your system (usually on the back/bottom of the unit) and I will find a manual and be a little clearer on instructions.

Posted on May 26, 2011

  • matty fuzzard May 26, 2011

    i do not know the make of my surround as i got it 2nd hand, if you look on the 2nd soloution to my problem that somebody has commented i have explained the problem in more detail, thank you for trying to help.

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