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I just purchased a sandisk cruze blade 4G flashdrive. When I connected it to my HP notebook it opened Wizard to search for installation software. Then I got a message that the software is not certified as compatible with my Windows XP and continuing installation could impair the system. So I cancelled it. I then connected the flash drive to a HP laptop and clicked on initialize and it ran and opened without a problem. I can save files on it on the second computer and also a third computer but when connecvted to the original notebook nothing happens. It does not detect it at all.Please advise.
Re: I just purchased a sandisk cruze blade 4G flashdrive....
Reformat the Drive so it deletes the Software that came with the device
It makes it so the Drive is just a normal drive and it works like it should
Low level format the Drive also
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Windows XP, Vista , or Windows 7 should be able to automatically detect and install it. Try using it
on another computer that has either Windows XP, Vista , or Windows 7 on
it. If it doesn't automatically detect and install it on that one then
the flashdrive is dead.
If you have an older operating system then go here to download the driver: http://www.sandisk.com/sandisk-support/driver-download-wizard
Do you have a legit copy of windows, sometimes if the copy is (Backup) then Windows will purposely disable drivers.
If, its a genuine version, first try plugging your usb device into another usb port somewhere. Try powering down your PC and powering it back on. If these steps do not work, go to Start>Contro>Driver/Devices and look if there is any Yellow caution signs with the device plugged in. If so, click on it and follow the steps prompted to find the appropriate driver for your USB device. It will do a search by itself.
Hope this helps-
J.Sper
Most likely the Software/Driver disc that came with your unit is corrupted. Uninstall the currently installed drivers and try to use the following direct links from their site:
Under product type, select "USB Flash Drive", operating system doesnt matter, and click Find Driver, on the next page, select U3 Software Installer, second from bottom. You will have to do a free registration I think, but its nothing major.
Insert the software CD into the CD-ROM drive of the computer. The software installer starts automatically.
NOTE:
The
User Account Control
screen might display. Click
Continue
.
Click
Install
on the
Thank you for purchasing from HP!
screen.
Click
Next
on the
Welcome to the Install Wizard...
screen.
Click
Next
on the
Do Not Block HP Install Wizard Processes
screen.
Select
Yes
or
No
on the Automatically Check For Updates screen and then click
Next
.
Choose the
Yes
(recommended) option to check for updates through an Internet connection.
Choose the
No
option if you do not want to check for updates.
Select
Recommended
on the
Installation Options
screen, and then click
Next
.
Follow the instructions on the screen that displays to finish installing the software.
Custom install
CAUTION:
Do not connect the USB cable until prompted to do so during software
installation. HP recommends using a USB cable that is less than 10 feet
(3 meters) long.
NOTE:
Select
unblock
or
accept
on all firewall messages or the install will fail.
Insert the software CD into the CD-ROM drive of the computer. The software installer starts automatically.
NOTE:
The
User Account Control
screen might display. Click
Continue
.
Click
Install
on the
Thank you for purchasing from HP!
screen.
Click
Next
on the
Welcome to the Install Wizard...
screen.
Click
Next
on the
Do Not Block HP Install Wizard Processes
screen.
Select
Yes
or
No
on the
Automatically Check For Updates
screen and then click
Next
.
Choose the
Yes
(recommended) option to check for updates through an Internet connection.
Choose the
No
option if you do not want to check for updates.
Select
Custom
on the
Installation Options
screen, and then click
Next
.
Select which software to install by selecting or clicking to clear the check box next to each item on the
Custom Installation
screen. Click an item to see its description and the required disk space.
NOTE:
You must install the drivers and the HP Imaging Device Functions for the buttons on the front panel to be functional.
Follow the instructions on the screen that displays to finish installing the software.
This is Romeet, id like to help you with the problem. Unfortunately it seems a lot of things that you love :) wont work right? well, Let me know if you are running windows xp with what service pack? service pack 1 or service pack 2? to do this, right click the icon " My Computer " and select properties,a system properties dialog will open, on the top right you should be able to see:
System:
Microsoft Windows XP
Professional / Home ( Depends what you have )
Version ( 2002 )
Service Pack X ( X could be 1 or 2 )check this and let me know
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