Question about Maytag Neptune MDE5500AY Electric Dryer

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My Neptune dryer starts to dry the clothes, but then the burner shuts off and it will not come back on. Any idea what component is the issue? The vent is clear and I replaced the hose on the dryer just in case but the vent blows hard. Where can I read the Theory of operation on the dryer? I am a tech in the medical field. Let me know if you can help or lead me to a site where I can get more info

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2 Answers

Dryer doesn't dry (flame cuts out)


279834 is the part number for the 2 coils ( kit ) which mount on the burner . Only 2 screws hold the coil retainer . One coil is opening ( shorting ) after it gets warm . Replaceing both will solve the problem . Easily replaceable .

May 29, 2010 | Maytag Neptune MDG5500AW Gas Dryer

1 Answer

Running but taling a very long time to dry


The moister sensor is keep the burner to ignite to dry your clothes. First check the entire exhaust vent tubing for a blokage. The sensor will detect this and keep the burner off for fire hazzards. If very clear inside the tubing and inside the dryer as well the moister sensor is faulty instead providing you hear the spark ignitor making the clicking noise to ignote the burner when first started up

May 08, 2010 | Maytag Neptune MDG5500AW Gas Dryer

1 Answer

Maytag Neptune Dryer with strong "burned electrical wiring" smell


Sounds like the motor went out. Before trying to start it it needs to be inspected. If you are not comfortable opening up the cabinet then I would would recommend calling a service tech. If you need further assistance please let me know.
Ken

Mar 17, 2010 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Mdg5500aww lp gas dryer heating problem it fires once but dosent burn long clothes dont dry help


When a gas dryer starts and the burner does not stay lit more than one minute the flame sensor is not detecting the flame to as a by design safety feature the burner is automatically shut off. It is not sensing flame so it is shut off.

This is the most likely suspect. http://www.repairclinic.com/SSPartDetail.aspx?s=t-mdg5500aww-%3d%3di2681&PartID=2681

BEFORE you change this part make sure that the outside vent flapper and the ducting form the back of the dryer is free of lint. Disconnect the dryer vent and try it with nothing connected to the dryer. Also check around the lint filter area for lint especially in the bottom. If there is not a lint or ducting problem then by all means change the flame sensor.

Thanks for using FixYa!

Kelly

Mar 05, 2010 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Dryer is slow dryng takes two cycles compared to regular dryer


As the model number you provided indicates this is a gas dryer, you need to open up the access panel, above the washer compartment, to clean out the dryer compartment.

It is likely that either the gas burner components have been covered in lint and dust and are getting shut off sooner than they should because of overheating of the thermocouple safety device, etc.

First, make sure that the power is turned off to the washer/dryer unit and turn off the gas supply valve, so you don't have any issues with getting a electric shock or getting a gas leak/build up.

Once you've done that, you can remove the two (2) access screws that will let you get into the lower dryer compartment where the gas burner and control devices are located (this is the panel just above the washer lid, the angled section).

Now vaccum out all the lint and dust buildup you can see and check that everything is free of dust and lint inside this area. Pay special attention to the gas burner and gas inlet orifices, as anything in there can and will cause the dryer to shut off and thus, not operate properly in getting your clothes dry in a normal drying cycle.

Also, check to see that the dryness sensors inside the dryer drum (silver bars up near the top left or right of the dryer drum) are clean and don't have any residue or buildup on them. This can also cause the dryer to register erraticly when using the automatic drying cycles versus the timed drying cycle. Use a good glass cleaner and wipe these sensors with a clean cloth rubbing them briskly to remove any residue or contaminent that might be deposited on the sensors.

Now completely clean out the exhaust vent all the way from the dryer to the outside location of the vent. Having any blockage of the vent can and will cause the thermal overload protective device to function and turn off the gas burner that provides the heat to dry your clothes. So be absolutely certain that the entire vent exhaust is clean and free of any lint buildup from the dryer all the way to the outside vent (yes I mean't to repeat that!) You'll have to remove the outside vent grate/cover to check for any buildup/obstructions there.

Now you can run a load to see if you've gotten the problem solved, if not, it could be a control module, but 80% of the time, it is nothing more than a "housekeeping" issue that causes loads not to completely dry on the first cycle. So please do some cleaning and checking and you should be back getting your clothes dry on the first cycle!

Hope you find this Very Helpful and best regards!

Oct 20, 2009 | Whirlpool WGT3300SQ Dryer

1 Answer

Low dry temperature


check your air flow it could be a clogged or pinched vent pipe

Dec 20, 2008 | Maytag Neptune MDG9700A Gas Dryer

1 Answer

MY DRYER IS NOT DRYING


I am curious as if you can tell if the burners are firing up. On the Neptune models there is a relay switch that has to function to tell the gas to go into the burner ports at the right time. the same relay switch also corresponds with a electric ignitor to ignite.

Second, the burners and its components must be rated for Natural gas or propane, which ever you are using.

Third, burner ports also has to be clear of debris, scaling etc.
Some have thermocouplers that go out. Some have burner blow back sensors that get worn out or dirty. Those need to be cleaned off by a technician.

It is strongly recommended that a service technician perform this service.

Back in the old days we could have used special tools to clean out each port one at a time, but now they require a bit more skill than old timers like me can do.

Make sure however your dryer is plugged into a properly grounded outlet also.

If you find that it is grounded down, and the gas components are correct, and still doesn't work, I strongly urge you to contact your local appliance repair store for technician repair to be performed.

May 19, 2008 | Maytag Neptune MDG6800 Gas Dryer

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