Question about Dyson DC25 All Floors Bagless Upright Vacuum

1 Answer

My dyson 25 appears to have no suction. The brush does not turn when trying to sweep(it turns manually). I don't know what to check for to correct this problem. Please help!

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 956 Answers

Hi, there's a large turning knob on the left side right side if stand behind with an arrow and markings. Hold up right and turn wich ever wy of least resistance. Acts as a sort of gear.

If you have the unit in the upright position, this too will disengage the brush.

Posted on May 26, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dyson dc44 animal cordless handheld brush not turning but suction fine what can it be


remove the brush from the enclosure. use a quarter rotate the cover, pull out the brush and clean any debris. operate the unit before installing the brush to see if the device in fact operates as designed. if not replace the unit, if so install the brush and bust out laughing!

Aug 13, 2016 | Dyson DC44 Animal Cordless Vacuum

1 Answer

Dyson DC 25 power shuts off in upright position


To clarify, do you mean the suction and brush motion shut off in the upright position, or that the entire unit shuts off?

If the latter, most Dyson uprights shut off the brush unit in the full upright position and shunt the suction into the handle for use with the accessories. There is also an on/off for the brush, next to the main power button for the DC25. If it's off ( or stuck that way), no brush motion. The manual also notes, 'for use, turn on power and click the foot pedal in back to recline the unit.' (Link to manual here:
http://www.dyson.com/medialibrary/files/dyson/support/downloads/uk/floorcare/manuals/DC25_Manual.pdf See Page 8). The
'High Reach Cleaning' section also notes that the brush bar won't rotate when the vacuum is in the full upright position.

If you are completely losing power, the manual notes that the unit will shut off if the bar is jammed, or if there is a significant line blockage that makes the motor overheat. If this is happening, check the accessory line in the handle for blockage.

Good Luck :-)

Jul 11, 2014 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

My dyson hose sucks good but, when i put handle down, it won't **** but brush does turn


I just had the same problem....suction from wand, but no suction from soleplate, the brush bar spins. Did all the troubleshooting steps on dyson.com but they didn't work...dyson.com says need to take to repairman, being a diyer I went to search engine. I didn't find a fix, however I found one myself....it appears the vac can get stuck in floor mode or in between modes....the dial on top on dc07 ....selector of floor or carpet..try pushing it back and forth to see if that puts it in carpet mode...check for suction or try vacuuming...if that doesn't work, looking at vac from behind vac on the right hand side is the selector dial..on top of bottom portion of vac.....with vac in upright position, recline it as if about to vacuumn floor...look down at selector area ...you should be able to see a rectangular type button exposed ..push this to reset position...you may have to push it a few times...then try vacuumniing.....I finally had suction from soleplate!! Another tipoff to this problem is my selector dial would not stay in place would pop I to carpet by itself, but only halfway....fro a long time my vac would work but not very well...had to go over same area.4-5 times..What a workout! The first time I contacted dyson via tele the rep had me remove some stuff and I was able to look at area below selector...what I saw was two holes, one hole was only over the other hole half way...hence at that time I had only part suction since holes were not aligning properly....I read somewhere as a further tip to get suction to engage, while vac is reclined step on front edge of vac head it said you'll get more suction that way, I haven't tried that, but thought it may help someone

Feb 16, 2013 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Dyson DC08 turbo brush won't turn but have suction in tube


Hi Cathy,

I'm sorry to hear you're having difficulties with your DC08's turbo brush. As you've already checked the machine for blockages and washed the filter, I'd encourage you to get in touch with us directly so we can provide further assistance to help resolve this.

You can call us on 0800 298 0298 - our UK Helpline is available from 7am until 10pm, 7 days a week. It will help if you have the machine to hand when you call.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 26, 2012 | Dyson DC08 Hepa Allergy Bagless Canister...

1 Answer

My dyson slim dc18 has suction in hose attachment but no suction in floor attachment. Tried to clear any obstruction by running clothes hanger in rectangular opening that empties into cannister and also...


Hi its Darran at Dyson.

It would be worth checking that the brush bar is turning when the machine is in the vacuuming position. If it is not turning, please press the re-set switch located on the cleanerhead.

If this starts the brush bar turning but does not solve the problem, please check the cleanerhead for blockages and remobve any threads or hair trapped around the brush bar.

Shoudl you need any further help or advice, please contact our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service


Apr 19, 2010 | Sharper Image Dyson Slim DC18 All Floors...

1 Answer

Brush doesn't spin. no suction felt at brush


Check that the brush has not become fouled with string, etc. If it still doesn't work try the following.

Some Dyson's have a switch for the brush on the front of the handle. If yours does, please make sure its on. This may seem obvious but many vacuum owners who have this switch don't know it is there until it is turned off and the brush doesn't function.

You didn't say if the hose has suction. If there is no suction in the machine, I would check the usual (empty dirt, clean filters, check for clogs). Hope this helps and good luck!

Mar 13, 2010 | Dyson DC14 All floors Bagless Upright...

1 Answer

Vacuum brushes won't turn. It still has suction.


That means that you need to replace the belt that turns the roller brush. They naturally stretch and wear and you should replace this belt yearly. Here is the belt you need and the manual which has instructions on how to change it:

Dyson DC07 Belt and Manual

Dec 27, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

3 Answers

Brush and belt no longer rotating


you probablly need a new belt clutch it should go to a vac shop it isnt an easy fix

Sep 14, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

Not finding what you are looking for?
Dyson DC25 All Floors Bagless Upright Vacuum Logo

Related Topics:

109 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Nick Olsen

Level 2 Expert

183 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...