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I purchased an Imation Apollo || and my Macintosh computer won't recognize it. The blue light stays on, but that's it.

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Please run disk utility and see if you can find it physically first.

If you do, please format it.

If you don't, first connect it by using very short usb cable into back of your mac. (Sometimes, usb ports in front or monitor don't provide its power fully.)

I hope it helps.

Posted on May 26, 2011

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