Question about Xerox WorkCentre M-24 Color Copier

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Hello, I get this code 010-398 on the xerox m24 color copier machine? Can you please tell me the solution of this? e-mail: rabienstrading@hotmail.com Mobile: 005978852355

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That is the fuser exaust fan. It either is running to slow or not running at all.
The board detects a current difference and reports that fault code. Really common.
The fan part number is 127K29340.
To replace it you remove the right side cover, top cover on and the rear cover. You have to take off the shroud around the fan which is only 2 screws and replace the fan.
You can try removing the fan, cleaning it well and lubricate the bearing in the center. But that never is a permanent fix. Will work as a fix until you get a new fan.

Posted on May 27, 2011

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Xerox Workcentre M24 Color Copier - Keeps giving me an error to close the duplex door. I've closed it, and it seems to be all in good order, but the message will not go away. Any suggestions? Thanks.


It might be problem with your sensor.I will give you a sftware of the machine it is called it's pws.Note my e mail fazilatprinters@gmail.com email me your teamviewer software's id and the time i will share your pc through this software and repair your machine wia this software.i will tell you step by step and you have to follow me.I am giving you time on sunday at Pakistani Time 3:00 Pm

Mar 14, 2013 | Xerox WorkCentre M-24 Color Copier

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Where is the transferr belt cleaner on a xerox workcentre m24


On the right side in the center of machine there is a small door you have to open that door and there will be the transfer belt there is also a handle to take it out you have to grab that handle and take it out slowly you will see the cleaning blade and assembly on the left side

Jan 23, 2013 | Xerox Workcentre M24 Color Copier

1 Answer

WorkCentre M24 is ticking me the error code 010-398


You have a bad fuser fan. Xerox part number 127K29340. Located on the back of the machine. Very common problem. Look up on google a business called the parts drop.
They will have it.

Mar 10, 2011 | Xerox WorkCentre M-24 Color Copier

3 Answers

Sir 010-398 in my colour xerox machine model no 1632 plese give me solusation whats problem give me answer


010-398 Fuser Lock Failure RAP
Description
The Fuser Fan failed.
Power OFF/ON
Procedure
Turn on the power.
Visually check the rotation of the Fuser Fan

Feb 26, 2011 | Xerox DocuColor 1632 Laser Printer

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I have Color Registration problem in Xerox m24.I hv checked all 4 Drums.They are free .IBT assembly is free.On PWS Regicon setup, it gives NG.There is Color Regidtration issue.Kindly suggest solution


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Jan 17, 2011 | Xerox WorkCentre M-24 Color Copier

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Upon booting I get this error, A fault has Occurred. Some features may not be available. No error code to go on...Xerox Workcentre M24 Now were not able to select any functions on the touchpad, and we...


Sounds to me like you need a drum or one of the other routine maintenance items.
The way to find out is to press your machine status button, then look under supplies. You will probably find that a drum life has expired, the IBT cleaning roll or fuser life have expired.
I am sure if you look there one of those "supply" items has reached its end of life.
In the same area under the machine status , there is also a section there for active messages and fault codes. Make sure you look there. If you have additional questions please ask.
If there is an active message or fault code, e-mail me at rak458@aol.com. Just put Xerox M24 in the subject line please.

Feb 24, 2010 | Xerox WorkCentre M-24 Color Copier

1 Answer

Our xerox m24 workcentre needs a new belt cleaner


Yeah, you do. Sadly that is only on a Xerox rep laptop.
The diagnostics in that machine are not in the processor but accessed via laptop.
Instead of calling Xerox, you can look up a dealer in your area. They would do it and if you have no maintenance agreement they will do it for much much cheaper, what city to you live in? Let me know and I will send you the names of dealers in your area.
E-mail me at rak458@aol.com dont want you putting your city name on here. I will look them up and send you the info on dealer service in your area.

Feb 12, 2009 | Xerox WorkCentre M-24 Color Copier

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