Question about Canon imageRUNNER C3200 Copier

1 Answer

Canon image runner 3100 - How do I remove the drum

Many thanks for the solution. How do I remove the drum unit to access the drum 'patch' sensor??

Posted by on


1 Answer

I have error 000020-01a2 plese hel me

Thank you,Nick

Posted on Nov 07, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My canon image runner advance c2030 has an error code E000020-050 what can be the problem?

Its the failure of ATR patch or its sensor. If you have knowledge you can proceed to check the ATR sensor Shutter if opened.Check window of the patch sensor for soiled clean it with dry cloth.Check the visibility and density of the patches on the ITB if abnormal do ..COPIER -FUNCTION-PART-CKECK-SL02 to move SL02. Check the Y drum unit cross check with good Y drum unit.
If still problem persists it need the attention of trained service engineer at site.

Jan 29, 2015 | Canon Office Equipment & Supplies

1 Answer

E000020 0360

The error code E020-0360 refers to the ATR patch failing to be created correctly on the ITB or a patch sensor error. If you are lucky, a new toner cartridge may fix your problem. There is a known issue with the original style toner addition "set-on" unit. This is a major repair, and requires a trained technician. Other possible causes include the black drum unit (toner and drums can be user replace), ITB unit and patch sensor. A laser unit has also been known to cause this problem.

Jul 30, 2014 | Canon Office Equipment & Supplies

1 Answer

CANON 3100 ERROR CODE E000020-81

these means that image patch sensor can't read the potential of drum surface. To get rid of the error you need to clean the image patch sensor inside the copier.

If you want service manual, you can leave an email so I can send it to you!

Sep 01, 2011 | Office Equipment & Supplies

1 Answer

IR 3100 error. E020-01A9, E020-02A9,

E020-01A9 Error Code : iR C3100 Series
Hi there
I have looked it up and what it says about it I have put down for you so you can gave it a try hope it works for you.
E020-01A9 Error Code.

For ATR control, the detected Toner/Density ratio exceeds the lower limit (3%) 3 times continuously for Yellow

The ATR Sensor and Patch Image Read Sensor both determine toner density. Depending on the density readings the copier will or will not add toner. Check the status of the Drum Unit under COPIER>DISPLAY>MISC>DRUM-LIFE. The Patch Image Read Sensor looks at a patch of toner that is generated on the drum for each colour and determines the amount of toner that is in the patch by the amount of reflected light. If the drum is not creating the patch correctly, the patch reading will be affected. Replace the Drum Unit if it is 80% of its rated life or higher. ..

Feb 16, 2010 | Canon iRC3100 Printer

1 Answer

Canon IR3100CN has a error message E0000200081 any help

Dirty Drum patch sensor OR the drum has reached 100% of it's life.
iRC3100 drums NEVER go past 100%...once they reach that magic figure in the counters then it's time for a drum replacement.
If you know how to access service mode then check under:
COPIER>DENS>P-SENS-P and make sure that the figure is around the 500 mark...if it's below say,250 then that indicates that the drum patch sensor is having trouble reading correctly and may either need cleaning or a new drum unit.

Jan 29, 2010 | Canon iRC3100 Printer

1 Answer

Generic problem for all Copiers Canon IR 3100 error code (E000020-0081)

hello,this is caused because the patch the machine puts on the drum unit is out of range when it reads it.I replace the drum unit when i get this code and go by the directions in the box to clear the drum count

Nov 05, 2009 | Canon Office Equipment & Supplies

1 Answer


This error indicates that the patch image read sensor is dirty. You can locate the patch sensor by removing the drum unit from the front of the machine. The patch sensor is located in the machine, directly above the drum unit, halfway intothe machine. If you look into the machine and up you will see a white plastic unit running along the top about halfway point between the front and back of the machine. The patch sensor is inset into that unit and is black plastic. Clean with a lint free cloth several times - as it is hard to see the actual sensor, feel along the strip with your fingers until you can feel the indent where the sensor is - concentrate your cleaning around that area. Now replace the drum and turn the machine back on (I hope you turned it off first).

Removing the drum is easy but hard to explain. In fact, if you get the front cover off, you've done the hardest part. There are some hidden screws, one above the front cover to the left - as if you are looking down on the machine, there may be a small circular plastic cover hidding access to this screw. Remove it and unscrew. If you have an internal finisher, you will have to remove the circular covers above and below the front of it to push your driver through to the hole you need. Sounds complicated but once you've done it you'll see that it's easy when you know where the holes are. There is then another screw at the top, near to right that you access through the panel above - just look around and above the front cover to find the screws. Good luck

Aug 19, 2009 | Canon IMAGERUNNER 2230 Copier

1 Answer

Replaced toner in a Canon image runner 2200 copy comes out blank

1) you do not dump toner into the drum! Juo dump it into the toner unit.
2) didi you after replacement put the blue toner handle (right from toner unit) into the left position?

May 27, 2009 | Canon (6981A002AA) for imagerunner 2200,...

2 Answers

Canon Image Runner C3200 GPR 11 Drum Units

error code eo-20 on canon pc740 without replacing drum/toner unit

Nov 05, 2007 | Office Equipment & Supplies

Not finding what you are looking for?
Canon imageRUNNER C3200 Copier Logo

Related Topics:

390 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2039 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides