Question about Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT

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I cant get my notebook to register my wireless mouse

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Thank you for using FixYa

I am not sure what you have tried, but usually there is an install cd that comes with the hardware and it is best to load it up and see if it can detect the mouse. If you do not have that then you can go to the website for Logitech and possible download the driver for your computer.

http://www.logitech.com/support-downloads

If you can still use another mouse of a different kind on it, then the computer is good. Turn off the computer each time you plug in a different device since it will try to use the plug and play to recognize it. Optional, you might be able to go into your control panel and choose the 'Mouse' button and try to get it to load from there. The idea is that you will have to tell it to find the driver, manually, and it will probably give the option to go online and find it. Hopefully the first suggestion for the Logitech web page will work.

I hope this was useful and please comment if this was helpful to you.

Posted on May 26, 2011

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