Question about Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT
Thank you for using FixYa
I am not sure what you have tried, but usually there is an install cd that comes with the hardware and it is best to load it up and see if it can detect the mouse. If you do not have that then you can go to the website for Logitech and possible download the driver for your computer.
If you can still use another mouse of a different kind on it, then the computer is good. Turn off the computer each time you plug in a different device since it will try to use the plug and play to recognize it. Optional, you might be able to go into your control panel and choose the 'Mouse' button and try to get it to load from there. The idea is that you will have to tell it to find the driver, manually, and it will probably give the option to go online and find it. Hopefully the first suggestion for the Logitech web page will work.
I hope this was useful and please comment if this was helpful to you.
Posted on May 26, 2011
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Oct 06, 2010 | Acer Aspire One PC Notebook
May 12, 2010 | Microsoft Wireless Notebook Optical Mouse...
Mar 31, 2010 | Apple MacBook Mac Notebook
Nov 03, 2017 | Microsoft Wireless Notebook Optical Mouse...
Aug 08, 2009 | Microsoft Wireless Notebook Optical Mouse...
Jun 10, 2009 | Acer Aspire 5315 Notebook
Apr 07, 2009 | Microsoft Wireless Notebook Optical Mouse...
Nov 26, 2008 | Microsoft Wireless Notebook Optical Mouse...
Oct 07, 2008 | Microsoft Wireless Optical Mouse
27 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: