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How do I get my money back because I have not received the goods

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Hello,

You can only cancel your transaction if the recipient has not claimed the money. To request a refund, you'll need to contact the recipient of the payment.

To cancel the payment from your bank:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

The payment will be returned to your PayPal account, not your bank account. From there, you can withdraw the money from your PayPal account to your bank account.

To cancel your credit card payment:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

Your payment will be returned to your credit card. This can take up to 30 days.


For further help, contact paypal directly. Hope this helps!

PayPal Customer Service: 1-402-935-2050

Posted on May 28, 2011

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Could you please refund the amount of $11.99 to my Amazon account as i did not order this book.

Posted on Nov 13, 2013

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