Question about Kenmore 54351 Dehumidifier

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I suspect drain hole clogged. How do I remove the front to access and to clean the coils?

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Actually, you will need to remove the back panel of the unit (there are 6-screws) to access the coils.

As far as the drain hole being clogged ... Use an 28" long plastic Zip Tie, sized to fit into the drain hole. If you don't have a Zip Tie, use something similar, bur NO wire coat hangers. Push the Zip Tie into the drain hole and carefully work it in. You will reach a bend in the tubing, but you will have to gingerly work past this bend. Once the Zip Tie bottoms out or you run out of Zip Tie, slowly pull it back out, while rotating it. This will dislodge the clog. As you reach the end of the Zip Tie coming out, be prepared for some water to follow.

Hope this helped you solve both problems.

Posted on May 26, 2011

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Sometimes my dehumifier (Goldstar) leaks. It is not full and the collecting bucket is fitted properly. I see that there is a flap around the pipe coming from the coils. Is it possible that this flap is...


Gary, most of the time, what you described is caused by 2 thing:

1. The cooling coils are icing up and not thawing as they should. This is usually caused by a dirty or clogged air intake filter. Solution: Turn the unit OFF, unplug it and remove and clean the air intake filter.

2. The drain hole or tubing, that drains water into the bucket is clogged. Solution: Using an 18" long plastic Zip Tie or something similar that is flexible (NO wire coat hangers, though) and appropriately sized to fit into the hole or tubing. Carefully insert the Zip Tie and continue to push it in, until to reach the bend in the tubing. You must gingerly work it past this bend, until it either bottoms out or you run out of usable Zip Tie. While slowly pulling it out, rotate (twist) the Zip Tie and as it reaches it's end, be prepared for some water to follow. That procedure will loosen any clogs.

Hope this helped you troubleshoot and solve the problem. Please let e know. Thanks.

Jun 15, 2011 | Goldstar Dehumidifiers

2 Answers

Hooked up garden hose for continuous mode but it Problem with the Whirlpool AD35USS Dehumidifier Hooked up garden hose for continuous mode but it seems the water is going into the bucket and not through...


First, the hose should not exceed 5 feet in length. There is no pump in that model dehumidifier. It relies totally on gravity to drain through the hose.

If all of the above is as stated above, I suspect that hose or the tubing inside the hose connecting is clogged. Which forces the water into the bucket rather than the hose.

To remove the clog in the unit, you will need an 18" long plastic Zip Tie or something similar, that is appropriately sized to fit into the hose connection/drain hole. NO wire coat hangers though.

Carefully feed the Zip Tie in to the hose connection. About 6" in the tubing will bend. You need to gingerly work the Zip Tie past this bend, until the Zip Tie bottoms out or you run out of Zip Tie to work with. The slowly remove the Zip Tie while rotating it. This will breakup clog. As you near the end of the Zip Tie coming out, be prepared for some water to follow. DO NOT perform any of this while the unit is plugged in to the wall outlet.

Hope this helped you solve the problem, Robert. Please let me know. Thanks.

May 28, 2011 | Whirlpool AD35USS Dehumidifier

1 Answer

My dehumidifier is leaking out the bottom on the opposite side of the hose connection. I have checked the hose connection, the water bucket and cleaned the filter. The unit was purchased last summer and...


I suspect the drain hole or tube is clogged and needs to be cleaned out. Turn the unit OFF and remove the bucket. Look for a drain hole or tube at the top, where you removed the bucket. Using an 18" long, plastic Zip Tie (or something similar, that's flexible. NO wire coat hangers) that will fit into the hole or tube. Carefully insert it as far as you can, You will come to a bend in the tube, but try to gingerly move it past the bend. Once you have gotten it as far as the Zip Tie will allow, slowly remove it, while rotating it. This will dislodge any clogs. Be prepared for water to follow, once the Zip Tie is removed.

Hope this helped you to solve the problem, Lynn..

Apr 20, 2011 | Heat Controller BHD-501 Dehumidifier

1 Answer

Dehumidifier AD75USTO Whirlpool. Taking in air but not taking out moisture.Seems to be frozen up inside, etc. Can I get a manuel?


Sorry, but your Model # doesn't match any Whirlpool Appliance in my data base. However, another company may have bought the rights to use the Whirlpool name on house brand that they sell. But, lets get to a solution to your immediate problem.

First turn OFF the MASTER ON/OFF Switch and unplug the unit from the wall outlet and allow the unit to completely thaw, before removing and cleaning the air filter. As, I suspect, the filter is dirty and may be clogged. Historically, this is one of the things that can cause a dehumidifier to struggle and not be able to keep up.

After you remove and clean the filter, remove the water collection bucket and look for the drain tube or hole that drains the water into the collection bucket. Using an 18" long plastic Zip Tie, that will fit into the drain hole or tube. Carefully insert the tube into the drain hole. Continue to push it in and you'll reach a bend in the tubing. Carefully push it past this bend, as far as you can. Then, while rotating the Zip Tie, pull it back out slowly. Be prepared for some water to follow. One word of caution - DO NOT use a wire coat hanger to clear the drain tube.

Reassemble everything and you should be good to go. If however, the unit freezes up again, the compressor may be low of refrigerant gas and it will need to be recharged.

Hope this helps you continue to troubleshoot and solve the problem.

Apr 10, 2011 | Whirlpool Dehumidifiers

1 Answer

I have just had my second dehumidifier stop working. Both have been used exclusively in my basement from spring through fall. The first one (kenmore) lasted 5 years, and the second one (LG) lasted 2 years....


Brad, you have really hit on something. In fact, it's more common than the manufacturers want the consumers to know. Actually, the corrosion starts after the unit is not used for several months and then put back into service. Is there something that can be done, on the consumers part to help prevent this? Perhaps, but, it would require routine maintenance, which most consumers don't even think about, until they ave a problem. Like cleaning the air intake filter regularly, checking the drain hole or tube for clogs and when not in use, storing the unit in a dry environment. As far as preventing the corrosion is concerned ... Doing what you did, to expose the front coils and in addition, wiping the down the coils and spraying a light coat of WD40 on them, may slow the corrosion process.

The bottom line is this. Until the manufacturers switch from aluminum coils to copper coils, the problem will always be there. But, the downside to the consumer will be, copper is more expensive than aluminum and therefor, the cost of the dehumidifier will be higher.

Again, good job, Brad! Your theory was well thought out.

Mar 23, 2011 | LG LHD45EL Dehumidifier

1 Answer

The dehumidifier is not filling the bucket with water and runs all the time


As I told a questioner, yesterday who was having the same problem: The operation a dehumidifier is based on the amount of humidity in the house or room where you have it placed. If the humidity level is low and you have the humidifier set on a low extraction setting, there would be little to no water in the bucket. However, if you have all the settings correct and you still don't get water in the bucket, the top 2 reasons for this are: The Filter needs cleaning and # 2 the drain tube or hole is clogged. The solution for cleaning the filter is a no brainer. The solution for unclogging the drain tube or hole is not that difficult. You will need a 12" to 20" long Plastic Zip Tie (or something similar, but no wire coat hangers), that's small enough to go through the drain tube or hole. When you remove the bucket look up and into the compartment that the bucket came out of and you will see the drain tube or drain hole. Slowly and carefully push the zip tie into the hole and continue to work it into the hole until you reach the curve in the tubing. This is the tricky part. Carefully and gently work it past the curve and about 4" more. Then start removing the Zip Tie as you slowly rotate it. This will dislodge any clogs. As you continue to pull it out, be prepared for water to follow it. If you have water draining out, your problem is solved.

If none of the above solved your problem, the condenser unit may be low on refrigerant. In which case, you will need a pro to service it.

Hope this information helps to solve the problem.

Mar 18, 2011 | Whirlpool Dehumidifiers

1 Answer

The dehumifier is running but it isn't taking water from the air. The bucket is empty. Maytag dehumifier Model #m3dh30b2a serial #as750118


The operation a dehumidifier is based on the amount of humidity, the house or room where you have it placed. If the humid level is low and you have the humidifier set on a low extraction setting, there would be little to no water in the bucket. However, if you have all the settings correct and you still don't get water in the bucket, the top 2 reasons for this are: The Filter needs cleaning and # 2 the drain tube or hole is clogged. The solution for cleaning the filter is a no brainer. The solution for unclogging the drain tube or hole is not that difficult. You will need a 12" to 20" long Plastic Zip Tie (or something similar, but no wire coat hangers), that's small enough to go through the drain tube or hole. When you remove the bucket look up and into the compartment that the bucket came out of and you will see the drain tube or drain hole. Slowly and carefully push the zip tie into the hole and continue to work it into the hole until you reach the curve in the tubing. This is the tricky part. Carefully and gently work it past the curve and about 4" more. Then start removing the Zip Tie as you slowly rotate it. This will dislodge any clogs. As you continue to pull it out, be prepared for water to follow it. If you have water draining out, your problem is solved.

If none of the above solved your problem, the condenser unit may be low on refrigerant. In which case, you will need a pro to service it.

Hope this information helps to solve the problem.

Mar 17, 2011 | Maytag M3DH30B2A Dehumidifier

1 Answer

Drain hose is hooked up, however, "full" light is


The drain tube of hole inside the unit may be clogged. Unplug the unit and remove the water container. With a flashlight look up and into the unit to locate the tube or drain hole. Using a 12' long Zip Tie, carefully run the Zip Tie up into the tube or hole, as far as you can. Gently turn it and with draw the Zip Tie slowly. This should remove any clogs.

Hope this helps to solve your problem.

Mar 07, 2011 | Bionaire BDQ25 Dehumidifier

1 Answer

Both drain hole are blocked & the water is


Remove the cabinet: take out bucket and remove all visible screws; sometimes the plastic cabinet parts also snap together or the top actually has plastic hooks that engage so it has to be slid front or back 1/2" - just be very careful after you remove all screws to determine what is still holding it together BEFORE applying any force.

Once the cabinet is off, the coils are exposed in the front, and the drain pan is under then. Be careful to not damage the coils or bend them. Flush/blow into drain tube or snake with flexible wire to open then, clean out all sludge and lint, and check to make sure drains still open, then reassemble.

Jan 07, 2010 | Danby DDR586R Dehumidifier

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