Question about HP Officejet 4315 All-in-One Printer

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My computor does not recognize my printer after I had a virus and sent my computor out to be fixed

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They must have wiped out your hard drive.if that is the case ,you have to reinstall the software.you can use the software that came with the printer or upload an updated version of it from hp website.select support and drivers and put in printer name in the box,hit enter.you can save the driver on the desktop so you can also use it in the future.

Posted on May 28, 2011

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Posted on Jan 02, 2017

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